The policy has not changed. However, enabling/disabling the requires a tech to log into the car using the rolling service code and going into the menus to pick that. Very easy for "human error" to miss it, particularly if a location frequently rotates through service loaners (the existing ones get sold and different ones become loaners). You will often find the loaner in your possession available for sale on the CPO website and can watch the mileage change daily while it is in your possession.