Today, I got in my car, shut the door, put my foot on the brake and went to put it in reverse. I felt a weird pulsing on the brake. Then nothing. No screen, no power, no nothing. It wasn't an issue of rebooting.
It was 95 degrees out, black leather interior and direct sunlight in South Florida. I was burning up. Doors would not open, the phone app would not work, key fob was in correct spot and nothing. Panic began to set in. Of course good luck trying to use the app to get help when you are burning up and panicking. I called 911 and fire department came. Every second seemed like an hour.
They casually walked around the car, while my brain was now on fire, asking me to do stupid things like put the key fob on the dash board. Really? just get me out! They finally broke the back window, I had to crawl to the back seat and avoid glass pieces and they pulled me out. I am furious with Tesla. This has been a complaint by so many and they do nothing.
Why is there not an emergency door opener. I could have died and would have if they took any longer. Thank God I had a charged cell phone, because no one would have seen me out in the parking lot burning up inside.
What is wrong with this company? Seriously? Why do they ignore this issue when people have died not being able to get out? It took another 4 hours for a tow truck to come and get they car. He attempt to jump the battery to no avail and finally towed it. Pure nonsense for a prestigious brand. I loved this car until lately.
The car had an issue 5 months ago saying "Car may not restart take it to dealer ASAP". Well, they claim to have put a whole new battery pack in, but did they? Why did my car just shut down and almost kill me? The firemen discovered that I could have crawled into the back, pulled the seats down and crawled through the trunk and pulled the emergency lever to pop the trunk.
Good to know now and please remember this when it happens to you. At 59 years old, I don't know how much crawling through a sweltering car I could have done, but had I known, and no help had arrived, it would have been an option. 1st thing all Tesla owners should do is buy a glass punch. No other way out and Tesla does not care. I want out of this car and this brand as soon as I can find a car with the range and the price point. Please be careful if you own this car or please reconsider if you are thinking of buying.
(moderator note: added spacing to improve readability. No other changes)
It was 95 degrees out, black leather interior and direct sunlight in South Florida. I was burning up. Doors would not open, the phone app would not work, key fob was in correct spot and nothing. Panic began to set in. Of course good luck trying to use the app to get help when you are burning up and panicking. I called 911 and fire department came. Every second seemed like an hour.
They casually walked around the car, while my brain was now on fire, asking me to do stupid things like put the key fob on the dash board. Really? just get me out! They finally broke the back window, I had to crawl to the back seat and avoid glass pieces and they pulled me out. I am furious with Tesla. This has been a complaint by so many and they do nothing.
Why is there not an emergency door opener. I could have died and would have if they took any longer. Thank God I had a charged cell phone, because no one would have seen me out in the parking lot burning up inside.
What is wrong with this company? Seriously? Why do they ignore this issue when people have died not being able to get out? It took another 4 hours for a tow truck to come and get they car. He attempt to jump the battery to no avail and finally towed it. Pure nonsense for a prestigious brand. I loved this car until lately.
The car had an issue 5 months ago saying "Car may not restart take it to dealer ASAP". Well, they claim to have put a whole new battery pack in, but did they? Why did my car just shut down and almost kill me? The firemen discovered that I could have crawled into the back, pulled the seats down and crawled through the trunk and pulled the emergency lever to pop the trunk.
Good to know now and please remember this when it happens to you. At 59 years old, I don't know how much crawling through a sweltering car I could have done, but had I known, and no help had arrived, it would have been an option. 1st thing all Tesla owners should do is buy a glass punch. No other way out and Tesla does not care. I want out of this car and this brand as soon as I can find a car with the range and the price point. Please be careful if you own this car or please reconsider if you are thinking of buying.
(moderator note: added spacing to improve readability. No other changes)
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