James Cole
Member
Where did you see it on the site? I searched the site with no avail…Their website seems to indicate 44Ah but not sure if it's measured the same methodology. Contact them they may or should know.
You can install our site as a web app on your iOS device by utilizing the Add to Home Screen feature in Safari. Please see this thread for more details on this.
Note: This feature may not be available in some browsers.
Where did you see it on the site? I searched the site with no avail…Their website seems to indicate 44Ah but not sure if it's measured the same methodology. Contact them they may or should know.
The info is under their Battery Info section under Battery Performance (Better Performance | ohmmu). However, it's been there since their 1st gen battery and I don't believe their 2nd and 3rd gen batteries kept the same capacity because they reduced the weight from the 1st gen. I hoped that Will Prowse would get an Ohmmu battery to dissect and test the capacity on in his YouTube channel, but as far as I know he never did.Where did you see it on the site? I searched the site with no avail…
+1 for me. I bought one for my MS, but faced similar problems like on 3/Y and they are not responding.Guys and gals, I encourage everyone disappointed with their purchase to file a complaint with the Arizona Attorney General. https://www.azag.gov/complaints/consumer
I tried to file in my state (NJ) and referred me to above. You can copy/paste or revise what I wrote if you like:
Primary Party or Firm Information
Name:
Ohmmu
Address:
10411 N 43rd St
Phoenix, AZ 85028
Phone:
480-244-3569
Email Address:
[email protected]
Website Address:
ohmmu.com
Complaint
Please explain the entire circumstances surrounding your complaint below:
Business is not responding to my request to claim a warranty/refund due to failure of performance of product. Background: Product I purchased is a 12V Lithium Iron Phosphate (LFP) battery marketed to specifically work for the Tesla Model 3, bought on November 19, 2021. Battery has a 4 year warranty. During that time, the warranty has no stated exclusion on any Tesla car software updates which could render the product incompatible. Product worked satisfactorily until Tesla introduced subsequent software updates to the car which now renderred the Ohmmu battery essentially unrecognized because the car now posts a warning that the battery needs to be replaced (despite it being new). Ohmmu support does not respond to email when asking how they would address this issue. I also emailed them about my intent to claim a warranty. Both cases, there was no response from Ohmmu. The only change I noticed on their website is the warranty has since been revised to exclude Tesla software updates. Further, they are no longer selling this product for the Tesla Model 3, with a claim on the website that it is now out of stock. Curiously, it's been out of stock ever since existing Model 3 customers started complaining about it.
I included my Ohmmu purchase email and Ohmmu's automatic email ack when I sent a warranty claim.
Wondering if you could tell me the email you used when submitting the case at support.ohmmu.com; I can get it bumped in priority. don't see anything "cbdream..." related when searching.+1 for me. I bought one for my MS, but faced similar problems like on 3/Y and they are not responding.
We did provide Will a battery, I don't think he considers this to be an important matter with his videos. We have also tried to get his attention/time on reviewing other batteries for us, we stopped hearing back from him. I assume his massive following amounts to his being a bit unobtainable without a big name/bank/company behind you. But I say that not knowing for sure at all.The info is under their Battery Info section under Battery Performance (Better Performance | ohmmu). However, it's been there since their 1st gen battery and I don't believe their 2nd and 3rd gen batteries kept the same capacity because they reduced the weight from the 1st gen. I hoped that Will Prowse would get an Ohmmu battery to dissect and test the capacity on in his YouTube channel, but as far as I know he never did.
A "warranty claim" is not going to lead to a refund, I don't think that is how it works with any company, that I'm aware of, refund/return policy and warranty policy are very different things.I emailed Sean from Ohmmu asking for an update on Monday and have not gotten a reply. Anyone have luck and if so, can you update all of us unfortunates stuck with this persistent issue? Has anyone tried the warranty claim route and actually got a refund? I just might do this while warranty is still in place.
MPP is an EarthX. Here's someone having issues with the EarthX:MPP claim to have zero issues
That sounds super weird. Tesla will never charge above about 14.6V as they assume a Lead Acid. 14.6V on a 4S LiPo chemistry is about 10% SoC on the LiPos, so they are basically empty, and always at such a low SoC that they are eating themselves. Once not charging, Tesla will allow discharge below 12V, which will destroy the LiPo given any real time.I'm experimenting with a 9 ah lead acid battery in parallel with a 4s LiPO (not LiFePo4) and even with the lead acid disconnected I can get about 4 days without alerts. I also tried a smaller LiPo with same result.
LFP is fully safe to 4.2V per cell, which is 16.8V for 4S. It doesn't really store anything extra above about 3.6V (14.4) which is why it is a perfect drop in for Lead Acid in dumb charger applications.From what I've seen the battery doesn't drop under about 12.5 volts at any time. The model S has been known to surge over 15 volts. How is the LiFe BMS going to like that?
The only error I always got was VCFront a180 vehicle may shutdown unexpectedly... now its been a week and no errors with this new update... This is on a V2 Battery btwPulled my Ohmmu temporarily but any errors in past notifications?
I have a V4 battery on the shelf. Putting a monitor module on it (prior to removal) a fully charged Ohmmu V4 was about 14.0 volts resting. I found the charging would go to 14.1 or so for 6 hours initially (common when first installing a new battery) but when it wanted to drop down to non charge levels the battery of course stayed at 14.0. After 2 VCFronts within an hour the third locked out charging of the 12 volt battery and an amber message stayed. Monitored 12 volt levels started dropping rapidly. I removed at 80%. It's like the car saw 14 volts when it stopped charging (when it would see normally 13 +/- and concluded there must be a second charge source and isolated itself. Removal and reset cleared this. So it's good news that no error yet. I'm wondering it it would work with the V4. I an still on FSDBeta from May so no updates there.The only error I always got was VCFront a180 vehicle may shutdown unexpectedly... now its been a week and no errors with this new update... This is on a V2 Battery btw
Man that sure would solve a lot of problems if Tesla did in fact make a change that inadvertently resolved this issue were all having with the Li BatteryThe only error I always got was VCFront a180 vehicle may shutdown unexpectedly... now its been a week and no errors with this new update... This is on a V2 Battery btw
Advise Ohmmu too.Thanks for the info will keep you posted…
The minimum Ah rating per the manual is 33Ah.The under capacity sealed lead acid threw a few VC Front codes after about a day. I'd guess it went through a few quick discharge/charge cycles and flagged it.