Looks like $100 order fee is refundable

[Mr. Burrito]

Just cancelled my 2 week old P3D order and says “Refund will be sent to card ending in...” I guess all this talk about the new lower $100 order fee being non-refundable are not entirely accurate. Maybe its refundable before you get your VIN.

 

[Ssmtsx]

Same thing happened with me and I had a vin attached to my order.

 

[m3-ricardo]

or maybe they forgot to update they message on the web page, and your $100 is really non-refundable as they originally told you it would be.

 

[jjrandorin]

or maybe they forgot to update they message on the web page, and your $100 is really non-refundable as they originally told you it would be.

We need this OP to come back when the money is ACTUALLY credited on his card (when he sees it actually POSTED to his account, not even just authorized).

Once that happens, THEN he can say "I guess this stated policy did not apply to me". My 1 year owneship of my Model 3, coupled with my participation and reading here have shown me that no one can go definitively by ANY tesla website / email information until proof of action is shown.

 

[bllydia]

Don't expect to actually get a refund. Had the same note on two separate orders but never actually received a credit. Tesla needs to update this.