This is crazy. Not supposed to be this difficult. I swear there’s a register/variable not getting cleared (for you software geeks out there) when an error is thrown. It should just stop any further attempts to level the car vs getting mixed signals and jacking the back way up, front slammed, side to side differences, etc.
Driving there was actually alright bc I was in traffic the entire time, it went smoothly overall.
Service guy was cool checking me in but the tech he brought out from the bays was extremely vague. “Take my word for it” kind of a guy about really big decisions for me. This during was a 15-25 minute conversation, half inside and the rest outside looking at my car. By the end, my estimate had increased without adding work to the original estimate. He said $240 (per hour) diagnostic will only cover pulling up codes and removing them. Then, they can calibrate ride height for $48. Anything else, and I need to swap the compressor out to the oem unit and change quick connect fittings back to oem Voss fittings. That was the summary of our convo. If I hadn’t been inquiring for specifics to his basic rejection of my car being a Tesla, I would’ve had to go home, swap everything and set up a new appointment.
With each hurdle we overcame, he would bring up something out of thin air (have you paid your estimate already? No? Good, it’s gonna change. Whoever did your estimate did it wrong.) and I’m just standing there like THANK YOU SIR MAY I HAVE ANOTHER.
It doesn’t take $240 to connect to the car and view data. Like sitting in a car and looking at a screen isn’t a $240 job.
He told me “we don’t even ride in a car without charging $120 diagnostic drive fee”.
Inevitably they took my car in, but I have no confidence this guy is going fix it. He kept guaranteeing me the car wouldn’t be back to normal after they do this work. He’s not going to prove himself wrong for me.
At least my service advisor pulled a months-of-dust 2020 Performance S Ludicrous Plus car out for me. No floor mats, dirtiest Tesla I’ve ever seen, yet, I wasn’t about to complain. He told me that the Uber back to my house was $125 so he justified the car bc of that. Not bc I have kids or bc I’ve been a Tesla owner for ten years, yano.