This sucks! It supposed to be a million mile motor.. You should definitely speak with Tesla.. BTW, what is your build date?
These (esp electronics) things fail early or late in life. It’s called a bathtub curve. did they diagnose it? Or is motor failure based on speculation?
The service advisor I was working with said they need more time to diagnosis but early testing points to rear motor failure. Thats all the info I got. I made a thread on reddit and done some research throughout the day and the few people who've had this happen said they had the loud pop and power failure. Pyro Fuse/HV fuse keeps being brought up. Build date first week of August 2019
Good news is, motor is a quick fix and you're driving a model X in the meantime. The best news is that it's all covered by warranty.
Not really though? Normally the failure mode isn't to lock up the drivetrain on a gas car. And towing is certainly a lot less complicated. And you very often have warning signs (e.g bad shifts, knocking). Failure mode of these things is to very suddenly stop without any warning.
Interesting. There were quite a few of these failures reported last year from 2018 builds (anecdotally, I do not have spreadsheet data - just my general impression...). This is the first I remember from a relatively new, late 2019, build.
Instructions for Transporters starts on page 199 of the owner's manual. Has all that information and more.
I think the question you need to ask yourself is, what corrective action do you want them to take, beyond fixing your car? Is this an "I see an opportunity to demand some freebies for my trouble" kind of thing you're planning? Do you just want them to buy the car back so you don't have to deal with it? Do you want them to make some sort of fundamental design change to the car? I think I'd probably raise hell if they tried to stick me with a huge towing bill as a result of this, but if they're going to fix your car at no cost to you, I'm not really sure what else you can reasonably ask for here. It's not like it should come as a shock to you that cars occasionally break down, even when they're "new." They can't just... look at your VIN in the computer?
Correct that it does explode on request from the restraint control module to disconnect 12v power to the contactors. Contactors engage high volt battery and if there is no constant power (12v) to them they open and practically disconnect the high voltage battery. but it doenst happen when you have a short. There is other fuses in sub lines that blow because of short and overloads. Pyro fuse only blows in case of accident or perceived accident. Just clarifying. So if it happen out of the blue on this model 3, i would love to know why and if indeed it was the pyro.
Don't let the single experience throw you. Look at the overall numbers & how rare problems like this occur. Most of the time your experience will be like mine has thus far ... 18k miles, zero issues. The odds are heavily on your side.
Motor in my 2018 build M3 failed prior to delivery. 10 day delay. Fine since. I have these printed out and in the glove compartment. Easier than trying to find on phone. Or M3 screen.
The motor only blows up if there was a defect in the wiring, probably insulation was damaged and caused an internal short.
Is there a way to get the manual on my phone? I don’t see it in the app... Also, if you have no power how would you open the glovebox? Thanks for any info, I’m a new owner & this thread is making me think I need to be better prepared than I am.
I am just curious, why Tesla gives us Owner Manual ? I did read it before I put my foot on brake pedal...
Would be great if Tesla sees the problem and initiates remedial action. The display should advise that response is on the way. Too much too soon?
Oh please if this was Mercedes thread on engine failures and tow bills it would be 3000 page post of complaints ..yesterday at the local dealer i saw 5 tow trucks dropping off vehicles at the dealer .this is a nothing burger
They can. I have to bring it to SC anyway for my HW3 upgrade so I’ll see if it’s an issue at that point.
Here is a link to the Model 3 manual PDF: https://www.tesla.com/sites/default/files/model_3_owners_manual_north_america_en.pdf