Just wanted to give everyone an update. Everything was replace and I didn't notice any new nicks or scratches anywhere around the car after service, so I think it was a success!
On another note, when talking to my SC advisor I was pretty stern about the situation and was talking to him about getting what I paid for and wanting my car "whole" again (been in service 6 times in 6 months for various stuff).
I had a long standing service request for a new driver's seat because mine was shifting and moving whenever I stopped or started. They recognized a defect in my seat and said it would take 6 weeks to get approval from the mothership because its an expensive part ($6k). Well that was in November of last year...Much longer than 6 weeks, so I made this know to my advisor. He was kind of taken back and surprised and within 48 hours a new seat was delivered and I got it installed yesterday morning after another visit..STOKED! (although I found a small puncture on my interior door texture? anyone know how to remedy that?)
I wish SC's were more careful...I appreciate them but there is always a new scratch, knick or something when I get my car back..
Anyway, its crazy how different a brand new seat feels compared to a 6 month old seat, WOW!