Well, the passenger side front wheel had curb rash and there was a scrape on the underside of the bumper. Pictures look worse than in real life as they are close ups. The delivery driver documented the issues and we signed his document. After all, I had already purchased the car, what was I going to do...The driver was completely random and not associated with Tesla. My Manage page said my delivery appointment was at 10:30am. The driver didn’t call until 2:50pm and he was at my house. I of course was still at work. He unloaded the car nearby, drove it to my house, and waited for me. The car was loaded on a flat bed with a 90’s model dodge truck. The driver referenced how he had difficulty loading the car and that the car gave him warnings when he attempted to use both the accelerator and the brake at the same time while loading the car. Not that it matters, but I suspect the driver may have been the culprit of the curb rash and scraped bumper. The car also came with an older software version. I was prompted to update right away, but even after updating, I’m still not on V10 much less the new power/range version. I called my delivery specialist right away, he requested emailed photos and ensured me that the issues would be resolved either via ranger or Car Crafters (ugh). To his credit, my delivery specialist has been the most responsive and available individual in my dealings with Tesla. Hopefully he follows through on his promises.
After the lack of communication, longer than communicated delivery times, and generally unapologetic nature of Tesla, I was really expecting a perfect car. None of the issues are huge, but in the context of the ordering/delivery experience they are disappointing.
All that being said, I am very happy with the car. No QC issues as far as I am concerned. I wanted to get PPF for the front end right away, but I suppose I will have to wait to get the scrape fixed.
