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LTE connection not working after Canada trip

Discussion in 'Model S: User Interface' started by thegangler, May 1, 2017.

  1. thegangler

    thegangler Member

    Joined:
    Jul 8, 2016
    Messages:
    73
    Location:
    Buffalo
    Went to Canada (from New York) yesterday on a day trip - took 10 miles, but the LTE started working on Canadian provider. After returning, it wasn't working so I figured it would sort out overnight. Still isn't working - I've tried the console reboot, to no avail. Called Tesla support and may be a SC repair if waiting doesn't fix it? Anyone experience a similar issue?

    Thanks!
     
  2. ThisIsTrue

    ThisIsTrue Dismember

    Joined:
    Nov 29, 2016
    Messages:
    351
    Location:
    'Western Slope' Colorado
    The somewhat similar issue I saw on a trip to the east (not easy for you!) and crossing over into the Central time zone is, the car's clock never adjusted; it stayed on Mountain time. It really forced me to think about ETAs and such, since it was all totally screwy in the nav. Was there for fully 10 days, and the clock wasn't accurate until I got back to the Mountain zone. You'd think that it would grab time zones from the cell towers if it couldn't figure it out from GPS data. It was a real eye-roller: the world's most technologically advanced car ...can't tell time?!
     
    • Like x 1
  3. XP90D

    XP90D Member

    Joined:
    Jan 22, 2017
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    Location:
    USA
    Supposedly if you quickly tap the time 3 times in rapid succession it will re-poll GPS and sync to the new timezone.....
     
    • Informative x 2
  4. ThisIsTrue

    ThisIsTrue Dismember

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    Nov 29, 2016
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    Location:
    'Western Slope' Colorado
    Interesting. While that "shouldn't" be needed, I'll try that next time I go east. My recollection is I didn't have any trouble with this when I took a trip into the Pacific time zone. Thanks for the tip.
     
  5. CalBlue 85D

    CalBlue 85D Member

    Joined:
    Aug 27, 2016
    Messages:
    225
    Location:
    SF Bay Area
    We were in Canada for a couple of weeks last year and the LTE worked fine until the last couple of days. I thought it was some issue with the duration of the stay, but a reboot fixed it for us.
     
  6. thegangler

    thegangler Member

    Joined:
    Jul 8, 2016
    Messages:
    73
    Location:
    Buffalo
    Quick update, rebooted again before I went into the office. Still wasn't able to wake the car and view status via the app, but when i went out to go to lunch the LTE came back after startup.
     
  7. Mayhemm

    Mayhemm Model S P85+ "Lola"

    Joined:
    Nov 9, 2012
    Messages:
    1,954
    Location:
    Saskatchewan, Canada
    There could be some other factor at work here, but updating the car to 8.1 seems to have buggered my LTE antenna. Prior to the update, I had universal LTE coverage where I live. Now, it frequently drops back to weak 3G in my home neighbourhood and a few others. There are even a few areas where the signal drops completely! I want to stress that a month ago I wasn't having ANY issues, now I run into buffering problems on streaming radio almost every trip! Anyone else see changes like this after updating the car to 8.1?
     

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