LTE Network outage

[astrowunder]

i have no lte today and I just checked the Tesla forum- it’s apparently a widespread outage. Going to try using my phone as a hotspot when I’m done eating

 

[Runt8]

I'm experiencing the same thing, but it doesn't seem to affect my AT&T iPhone. Seems strange that it would only affect Teslas. Is anything else being affected?

 

[kbecks13]

Looks like it cut out around 8:30 AM PST this morning based on my TeslaFi logging

 

[readyplayer2]

Looks like they forgot to pay the bill

 

[McFlurri]

Looks like they forgot to pay the bill

Accounting error

 

[Tachyon]

called tesla customer service
they say its due to issues on the provider end
looks like a system wide outage
no timeline as to when this gets fixed

 

[Beryl]

So appreciate this forum. Tesla should consider publishing a system status page.

 

[chinnam3]

called tesla customer service
they say its due to issues on the provider end
looks like a system wide outage
no timeline as to when this gets fixed

I highly doubt it if this issue is with Carrier as phones does not have any connectivity issues.
Unless Tesla requested some specific changes to data bucket and/or additional filters (mainly because of browser addition in Model 3) it is unlikely Carrier issue.

 

[Biznews]

AT&T has had a major outage over the last 24 hours. The initial problem was in Texas but it has effected a multi state area (including Washington). If Tesla uses ATT for LTE then that could be the problem

 

[chinnam3]

AT&T has had a major outage over the last 24 hours. The initial problem was in Texas but it has effected a multi state area (including Washington). If Tesla uses ATT for LTE then that could be the problem

No, there is no outage of AT&T network. Been using ATT service early morning today, and no outage.

If there is nationwide ATT network outage, there would be lot more noise, plastered all over Engadget(which is owned by Verizon)..

 

[astrowunder]

Using phone as hotspot works great, but will use data. You must put your car in drive first, then hit the brake hold, then connect to your hotspot. If you do it before shifting to drive, it will disconnect wifi.

 

[cbrigante2]

Yup, no LTE this morning or afternoon. Around 8am CST this morning at least.

 

[heems]

No, there is no outage of AT&T network. Been using ATT service early morning today, and no outage.

If there is nationwide ATT network outage, there would be lot more noise, plastered all over Engadget(which is owned by Verizon)..

Sure about that ?

 

[SpudLime]

Follow this thread.

10/16/18 Is LTE out?

 

[readyplayer2]

Att lost a pop in dfw which affected uverse. There is no fiber outage affecting fiber to lte sites. Unless tesla uses magic to communicate with the towers there is no reason to lose lte in cars while phones work. Its most likely an account /billing issu

 

[scottf200]

FYI: X 100D -- Out in Chicagoland. Didn't know until left garage and wi-fi disconnected. Rebooted driver console and main screen and neither helped.

 

[eladts]

Att lost a pop in dfw which affected uverse. There is no fiber outage affecting fiber to lte sites. Unless tesla uses magic to communicate with the towers there is no reason to lose lte in cars while phones work. Its most likely an account /billing issu

Tesla probably uses different APN than AT&T's phones, which could uses different routing. In case of an outage AT&T will take care of their phone customer first to avoid a PR nightmare.

 

[chinnam3]

Sure about that ?

How does it explain somehow everyone was able to use their cell fine, but Tesla is not connected? Did you care to read comments in the same website. It is about ATT internet connection for home/businesses, Nothing to do with Wireless.

There was internet outage for Uverse customers in Dallas because of some data center issue yesterday( I heard fire due to lightening). Nothing to do with LTE back bones or wireless.

 

[plasmo]

Mine is out too. Good thing I saw this thread. I thought it was slacker at first.

 

[Brenzo]

FYI: X 100D -- Out in Chicagoland. Didn't know until left garage and wi-fi disconnected. Rebooted driver console and main screen and neither helped.

Same here, out in western burbs right now. It’s actually cutting in / out but no traffic appearing in Nav