LTE Throttling since 11/3/17

[Sawyer8888]

Same here in Miami - songs buffer almost instantaneous as well as switching between stations. No loading errors.

Amen!

I'm also in the Miami/Fort Lauderdale area and the loading errors persist with 50.3. This week I usually experienced 2-4 loading errors on my daily 80-mile daily commute.

It may not be as frequent, but the long pauses and errors are still happening. At least we now have auto-wipers to help distract us from this and other shortcomings.

 

[LiverpoolFC]

I'm also in the Miami/Fort Lauderdale area and the loading errors persist with 50.3. This week I usually experienced 2-4 loading errors on my daily 80-mile daily commute.

It may not be as frequent, but the long pauses and errors are still happening. At least we now have auto-wipers to help distract us from this and other shortcomings.

I am in Raleigh and also getting 250kbps. Not getting loading errors, but still loading slow.

At noon today I had one loading error and 10-20 seconds between songs. Speed was 65 kbps

 

[Jjadmd]

Mine is perfect now in Southwest Florida. I am at 1.3 MBPS

 

[Tdreamer]

Through sometime this morning I appeared to be capped at 240Kbps according to fast.com. As of a couple of days ago, Slacker started working reliably for me, even with this apparent speed limit. Buffering was slower than ideal, but exceeding playback rate, so no buffering issues (just slow transition from end-of-song to next song as buffer pre-filled before start).

This afternoon, I'm seeing 1-2Mbps LTE throughput and immediate buffer fill. One 15 minute drive's worth of data on improvement - but this is the first time I've seen this type of streaming responsiveness since early November. I *really* hope is is the result of a permanent fix on Tesla's (or ATT's) part and not a fluke.

 

[Racerx22b]

Slacker is fixed on my Model S as of yesterday. Song loads 100% within a few secs. I received no known update to make this fix. It just magically happened.

I'm on the firmware that gave me the Santa easter egg. Not sure of the #.

 

[DamageInc]

Issue is magically fixed this afternoon in Ohio. I am now getting 3.5 Mbps with one bar of LTE, which is coincidentally faster than I am getting on WiFi.

 

[Wrkent100]

I am magically fixed, Charlotte nc. Fixed as of today, 1.3 mbps, 4-5 bars now.

 

[Tdreamer]

Through sometime this morning I appeared to be capped at 240Kbps according to fast.com. As of a couple of days ago, Slacker started working reliably for me, even with this apparent speed limit. Buffering was slower than ideal, but exceeding playback rate, so no buffering issues (just slow transition from end-of-song to next song as buffer pre-filled before start).

This afternoon, I'm seeing 1-2Mbps LTE throughput and immediate buffer fill. One 15 minute drive's worth of data on improvement - but this is the first time I've seen this type of streaming responsiveness since early November. I *really* hope is is the result of a permanent fix on Tesla's (or ATT's) part and not a fluke.

Update: Slacker Support just got confirmation that Tesla has indeed worked with their network provider (ATT?) to increase LTE bandwidth.

TESLA CONSIDERS THIS ISSUE RESOLVED.

 

[Richard34212]

Working perfectly in southwest Florida this evening.

 

[JaredBanyard]

I got a response from Tesla Executive Support as well, citing this post and the Reddit post as helpful. Here is my Reddit Post:

[UPDATE/FIX] LTE Throttling and Streaming Radio Performance • r/teslamotors

We did it?

 

[HankLloydRight]

Well, it's working great for me, I didn't even have to reboot or anything!

And that's just one bar of LTE signal.

 

[MMC-]

Friday night 01-05-18 7:00 pm.
Eastern Panhandle of WV


It's been a rough two months!

 

[JaredBanyard]

Well, it's working great for me, I didn't even have to reboot or anything!

And that's just one bar of LTE signal.

View attachment 271329

Gah ... I want to test but I'm not going out in single degree weather to do it!

 

[DamageInc]

I got a response from Tesla Executive Support as well, citing this post and the Reddit post as helpful. Here is my Reddit Post:

[UPDATE/FIX] LTE Throttling and Streaming Radio Performance • r/teslamotors

We did it?

It is because of you that this problem is finally fixed. Thank you.

 

[minderbinder]

The latest. Going into work - usual (250 Kbps, long song loads, loading errors etc). Coming home (6ish EST) - all is well! 1.5 Mbps on fast.com, instant song loads, Tunein workin' fine. On LTE (30 mile commute) the whole way with varying signal strengths. No problem anywhere.

So whatever's going on, it clearly can be fixed remotely. We'll see if it disappears again. Tesla, if you're listening, I can give you a lot more datapoints! Or come and take my car for a while - I don't mind! If it helps debug this network problem I'm ready and willing to take one for the team.

 

[minderbinder]

The latest. Going into work - usual (250 Kbps, long song loads, loading errors etc). Coming home (6ish EST) - all is well! 1.5 Mbps on fast.com, instant song loads, Tunein workin' fine. On LTE (30 mile commute) the whole way with varying signal strengths. No problem anywhere.

So whatever's going on, it clearly can be fixed remotely. We'll see if it disappears again. Tesla, if you're listening, I can give you a lot more datapoints! Or come and take my car for a while - I don't mind! If it helps debug this network problem I'm ready and willing to take one for the team.

Ok, now I feel stupid because I didn't read the previous reply before kicking in. Hey, whatever - if it's fixed, I'm happy!

 

[pdxgibby]

Credit to the TMC team and @JaredBanyard for figuring out the commonality that helped Tesla / AT&T / Slacker get to the bottom of the problem. I'm sure there was a lot of finger pointing going on between all three companies.

 

[JaredBanyard]

Holy *sugar* it worked.. 3Mbps...

https://i.imgur.com/U8j2Msp.jpg

We sure did it all right!

 

[BestRadar]

Anyone notice the new Network Sharing button? Seems like Tesla is taking full quality video from our cars over LTE, I wonder if that is the real reason they increased the bandwidth.

 

[JaredBanyard]

Anyone notice the new Network Sharing button? Seems like Tesla is taking full quality video from our cars over LTE, I wonder if that is the real reason they increased the bandwidth.

Pic?