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LTE Throttling since 11/3/17
- Thread starter AMPUP
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- Model S Poll User Interface
JohnnyG
Weee!
The skipping issue is the "lite" version of the Loading Error. If it is able to recover, before it finally gives-up (Loading Error) it will start buffering the next song and skip to it.
JohnnyG
Weee!
As another point of reference: I drove across town (20 miles) and continually ran the Fast.Com test.
The signal strength fluctuated the whole time between 1-2 LTE bars.
Here are my results in Kbps:
96, 81, 89, 110, 87, 96, 62, 77, 48, 46, 65, 76, 42, 90, 89, 70, 87
And in my garage at home, with 3-4 WiFi 'bars', I average 2300 Kbps.
This is truly ridiculous! Especially for those who actually paid to upgrade to LTE.
The signal strength fluctuated the whole time between 1-2 LTE bars.
Here are my results in Kbps:
96, 81, 89, 110, 87, 96, 62, 77, 48, 46, 65, 76, 42, 90, 89, 70, 87
And in my garage at home, with 3-4 WiFi 'bars', I average 2300 Kbps.
This is truly ridiculous! Especially for those who actually paid to upgrade to LTE.
I was contemplating taking my car to the service center to make sure a wire hadn't gotten loose after my LTE upgrade. I use Tune-In a lot and it constantly buffers. Maps load OK, though, so a firmware problem might make sense
Mine is fixed as of this morning, getting 3.0 mbps or thereabouts and everything loads fast again, so it must have been on the LTE service side (throttling, maybe).
bkp_duke
Well-Known Member
Every single bit of data to these cars goes through a VPN at Tesla. It's more likely that this was a Tesla problem than a cell provider problem.
BrokerDon
Active Member
bareyb
Active Member
Is it possible to "upgrade" the 3G in my 2013 P85 to something newer and better? LTE?
bkp_duke
Well-Known Member
bareyb
Active Member
Oh good. I'll probably do that next time I bring it in. In hindsight do you think it was worth it? Did you see much improvement?
bkp_duke
Well-Known Member
I'm on un-supported cars with salvage titles, so I did the upgrade myself. I'm disconnected from Tesla's network, but I do feel that the map tiles load faster and internet music is faster. The Tesla browser, however, is still a steaming pile of . . .
bareyb
Active Member
For what it's worth, I still have 3G and I'm getting between .5 and 2.0 mbps. Sometimes it's slower but generally falls into that range. Usually averages around 1.5 mbps. I've been testing it with fast.com while the car is moving and streaming of any kind is paused. Seems to me that's fast enough for Slacker.
Side note: I have not had any Loading Errors today, but I've only driven it about 8 miles. Hopefully whatever fix you guys with LTE got trickles down to us lowly original purchasers who still have 3G.
Side note: I have not had any Loading Errors today, but I've only driven it about 8 miles. Hopefully whatever fix you guys with LTE got trickles down to us lowly original purchasers who still have 3G.
JohnnyG
Weee!
As an update to this... as of this afternoon, I am still averaging 80Kbps - 190Kbps.
That said, my buddy who is still on 3G with his 2014, is averaging over 2Mbps consistently.
I called my SA at the SC and he plans to pull the logs and report it. They way want me to bring the car in. He was very adamant about contacting him, as opposed to the support e-mail. He said they are not doing very well with addressing or communicating issues.
I was still getting the loading errors today. What's odd is that I'm not seeing any delay in map tiles loading.
I just don't understand how Tesla can't seem to get the media features sorted.
I also don't understand why Tesla doesn't just toss a large hard drive in their vehicles and utilize a local cache for Slacker. The Slacker playlists are not deep at all. They could just have the most listened to stations in each car cached locally and even have an option to have the cache updated overnight over wifi.
I just don't understand how Tesla can't seem to get the media features sorted.
I also don't understand why Tesla doesn't just toss a large hard drive in their vehicles and utilize a local cache for Slacker. The Slacker playlists are not deep at all. They could just have the most listened to stations in each car cached locally and even have an option to have the cache updated overnight over wifi.
ahkahn
Active Member
Speeds went back down to 150kbps at 3:20pm eastern today, was good for a day.. wouldn’t load a single song .. oh well, I’m out of town for a couple of days so hopefully things will be fixed when I get back.
TaoJones
Beyond Driven
It’s an easy upgrade - just make sure they don’t dent or otherwise tweak the metal bezel/trim pieces around the touchscreen in the process. And if they do, insist those pieces be replaced on their dime. Taking pictures inside and out before and after a service visit is time well spent.
Anyway, after I had this upgrade done for the Dec 2014 car, the first 8 hours weren’t great - car was disconnected from the mothership for most of that time - but after a couple of resets, all was well.
Performance-wise, was a huge difference. Which is to say the difference between functional and non-functional Slacker, and considerably faster map tile refreshes. Lastly, I noted better connectivity in more places when on the road - which I didn’t expect.
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