Same for me, back to crap speeds again, tried all sorts of combinations (WiFi off, always connected on and off) just trying to figure out what is causing the bug with no luck, this has been going on now for over a month, quite disappointing.
-
Want to remove ads? Register an account and login to see fewer ads, and become a Supporting Member to remove almost all ads.
LTE Throttling since 11/3/17
- Thread starter AMPUP
- Start date
-
- Tags
- Model S Poll User Interface
Same for me, back to crap speeds again, tried all sorts of combinations (WiFi off, always connected on and off) just trying to figure out what is causing the bug with no luck, this has been going on now for over a month, quite disappointing.
Sawyer8888
Member
Rebooting every hour is a bit ridiculous. My center screen also rebooted on its own while I was driving, but only a few times in the past couple of weeks.
Fortunately, at this point I am now used to Tesla features not working as advertised. So it doesn't bother me as much as it used to.
I'll still email Freemont or send a bug report as I hope others are doing so they know this is unacceptable and maybe do something about it sooner rather than later.
Traveler1600
Member
I have been having the same problem for weeks. I brought it to Tesla service department in Atlanta. I was having problems with that and my AP1 (since they updated my program from the last service visit). The service rep there told me the autopilot was in beta and the 2016 Mod S used old processors. He said there was nothing they could do except for update to the next program. Well he told me that he check the car after the prior night's program update and everything was fine. He said that he used another Tesla with the same VIN (?) Side by side and all functions acted the same . Intetnet speed 125-250 kbs, AP sensors all good. After leaving Tesla, I tried the system's. None of them or turned on since the night before program. I have never been lied to so much as a customer. He contradicted everything service rep told me during the last visit. Worst experience ever. Don't go for the Atlanta Tesla for anything.
Traveler1600
Member
I was having the same issues plus some additional problems after they updated my firmware.
The service rep in Atlanta told me to take videos, which I did. When I came back the following month to get them fixed, service rep would not even look at the videos. Wanted to test drive, and brother have on the highway. A Straight three lane Highway. of course so no problems. I told him -- to look at the videos and see the problems I was having. He said that the AP was in Beta. He did not look at the videos and said there's nothing he can do. Except, of course--sell me some tires.
If you have a mechanical problem I would say you can bring that to the Atlanta Tesla. otherwise, don't waste your time. I go back to Panama City with nothing but a handful of Lies. Way too many the post here.. stay away from this maintenance department!
Couldn’t even play one full song on the way back from work tonight... silence from Tesla on this.
Already done that, received correspondence 3 weeks ago, it all stopped a week ago. Utter crap quite honestly... this was something working fine for 3 years up to 6 weeks ago... #annoyed
Sawyer8888
Member
From: Customer Support Tesla [email protected]
RE: Slacker Streaming Performance & LTE Speed
Nov 18, 2017, 8:37 PM
Thank you for reporting this.
I apologize that you have experienced this with multiple vehicles. Our teams are diligently working on it and are working on finding a solution that is sustainable so it doesn't continue to occur.
If you have any other questions or concerns, you can contact us at 877-798-3752 or [email protected].
While I haven’t received a response to my email to [email protected] a few days ago, I have been in touch with a senior Tesla exec who is aware of the issue and assured me “the team is wrestling this one down.”
It might be helpful if people would mention what the firmware they are on.
If someone with issues could try and connect via their phones wifi hotspot that might also give us some more info.
The problem isn't slacker but Tesla's poor LTE implementation. That said it's ridiculous that we are still bound by slacker after so many years, We should be able to use what ever app we feel like without having to run it through our phones. . E.g. Spotify, Pandora, amazon music, e.g.
If someone with issues could try and connect via their phones wifi hotspot that might also give us some more info.
The problem isn't slacker but Tesla's poor LTE implementation. That said it's ridiculous that we are still bound by slacker after so many years, We should be able to use what ever app we feel like without having to run it through our phones. . E.g. Spotify, Pandora, amazon music, e.g.
If it's taking them 2 months to fix this it's pretty clear that Tesla has lost a critical amount of talented people. Perhaps the time has come to short TSLA.
A) it’s been a month so far, not two.
B) my guess from Elon’s statement about the battery module automation issue is that they threw a lot of their software resources into fixing it. As an investor and M3 reservation holder, I’d rather see them getting that done over fixing my music problems.
HankLloydRight
No Roads
It can't be their poor LTE implementation if it worked perfectly fine up until a two months ago.
I still think it's a bottleneck at either AT&T or Jasper Networks, their cellular proxy service.
On a long drive yesterday, I connected my car to my personal wifi hotspot on my iPhone (AT&T), and Slacker worked absolutely perfectly. Not a single hiccup, pause, or "Loading Error".
I was well implemented and then they changed something and now it's badly implemented. I have no idea which part of the system is to blame but the fact peoples throughput is faster with 3G than LTE would indicate that the LTE is to blame. The small number of people complaining would also indicates that the problem is with just some cars and thus hardware related.
As the owner of a Tesla I would rather have them not break stuff that was working, and when they do anyways at least appear to give a sh.t.
Similar threads
