2. Tesla has expanded production MUCH faster then they have added service capacity. The service centers are swamped. My car, with only 748 miles on the OD is sitting in a lot at the service center for three days now and hasn't even been looked at, much less parts ordered to fix. I have no idea when it will be repaired. And nobody is communicating with me about the process. In short, Tesla service SUCKS if you are unlucky enough to have a problem. I realize most will not. But if you do, you are screwed.