the reason is framed around getting the car before oct 1st for the promotion. 9/16-10/1 is not a lot of time to order a car and get it to my state (which requires full funding before shipping, im told).
from 9/16-9/23, i received no communication from tesla as far as getting a MVPA, which is needed for my loan and funding the car. my OA stopped responding after 9/17, the associates at my local tesla store would not or could not help when I visited them, twice. so it was zero communication for 1 week (out of the ~2 weeks i have to get the car for the promotion) in terms of moving forward with getting the car paid and shipped to my state. my delivery associated emailed me asking for funds to go forward with the sale but i couldnt, because no MVPA. I emailed her stating this, no response. i called her phone number listed in her email several times, no response. i called tesla directly and was randomly connected to my delivery specialist -- so she can answer that number but not her phone number in her email?
how am i paying a 2500 deposit, with the intent of spending 50k, and have no communication for a week? i got the car in 9 days in spite of tesla, not because of tesla. at least at a traditional dealership... yes, youre spending 4-5 hours to buy the car, but you are face to face and not dealing with poor communication.