I purchased a 2016 Tesla S used from Tesla in April of 2019 with an included 4 year 50k mile warranty. On December 28, 2021 when the mobile technician came to fix the front passenger door handle (fifth handle broken since purchase) I was told that my car was no longer under warranty and I needed to pay $230 to fix the handle.
I told him that this was wrong since I had a 4 year 50k mile warranty from the date of purchase. The tech stated that my car only had a 2 year 25k warranty (which was never an even an option) and upon being pressed stated that I'd only ever had the original warranty 4 year 50k warranty from the car's original purchase (sometime in 2016).
Has this magically disappearing warranty happened to anyone else?
I told him that this was wrong since I had a 4 year 50k mile warranty from the date of purchase. The tech stated that my car only had a 2 year 25k warranty (which was never an even an option) and upon being pressed stated that I'd only ever had the original warranty 4 year 50k warranty from the car's original purchase (sometime in 2016).
Has this magically disappearing warranty happened to anyone else?