Whether or not you are aware, there is a looming crisis facing Tesla. Beginning in spring 2019, a software update, with hidden unannounced functionality, reduced the battery capacity and charging speed of many older cars. The details can be found in this 460 page + thread.
Sudden Loss Of Range With 2019.16.x Software
Much research by members here show clearly that it was done to reduce the risk of fires and battery failures during the warranty period, but by crippling the battery, not solving the actual battery issue. Thousands of cars have been affected, and whether or not you are, there is significant evidence that you will be eventually. I have been, sadly.
Apple did a very similar thing recently when they released iOS 10.2.1 which secretly throttled the CPU performance of the iPhone 6, iPhone 6s and iPhone SE with older batteries due to unexpected battery failures. When this was discovered there was an outrage. In response Apple issued a short letter explaining the situation. They announced that the cost of replacing an out of warranty battery would be reduced from $79 to $29. They explained the reason for the slowdown and apologized for doing it in secret.
Tesla, take a lesson here. Come clean with what you did. Explain the reasons why. And if you can't actually fix the problem, drop the cost of replacement battery packs accordingly. Apple did the wrong thing, followed by the right thing. So far Tesla, you have just done the wrong thing. Make it right.
Sudden Loss Of Range With 2019.16.x Software
Much research by members here show clearly that it was done to reduce the risk of fires and battery failures during the warranty period, but by crippling the battery, not solving the actual battery issue. Thousands of cars have been affected, and whether or not you are, there is significant evidence that you will be eventually. I have been, sadly.
Apple did a very similar thing recently when they released iOS 10.2.1 which secretly throttled the CPU performance of the iPhone 6, iPhone 6s and iPhone SE with older batteries due to unexpected battery failures. When this was discovered there was an outrage. In response Apple issued a short letter explaining the situation. They announced that the cost of replacing an out of warranty battery would be reduced from $79 to $29. They explained the reason for the slowdown and apologized for doing it in secret.
Tesla, take a lesson here. Come clean with what you did. Explain the reasons why. And if you can't actually fix the problem, drop the cost of replacement battery packs accordingly. Apple did the wrong thing, followed by the right thing. So far Tesla, you have just done the wrong thing. Make it right.