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Maps app crashing 3G connection

Discussion in 'Model S: User Interface' started by Dakkor, Jul 27, 2016.

  1. Dakkor

    Dakkor Member

    Joined:
    Apr 25, 2015
    Messages:
    320
    Location:
    Lachenaie, Quebec, Canada
    Anyone else is having this problem? If I leave the maps application open I will loose 3G connection every 5-10 minutes. Only solution right now I have found is to close the navigation application and have something else open. Any informations from Tesla when this will be fixed? I did not contact service yet but will probably do this week.
     
  2. ccharleb

    ccharleb Member

    Joined:
    Dec 19, 2014
    Messages:
    134
    Location:
    Montreal (QC), Canada
    Same problem here since my last update to 2.28.19!!
     
  3. Martre1

    Martre1 New Member

    Joined:
    Jul 29, 2016
    Messages:
    1
    Location:
    Bromont ou/or Montréal, CANADA
    I also have this same problem since 2 weeks. Very frustrating... I call TMC and they told me it was a problem with wireless providers. Maybe in Canada only?
     
  4. Matias

    Matias Active Member

    Joined:
    Apr 2, 2014
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    2,069
    Location:
    Finland
  5. agloutney

    agloutney Member

    Joined:
    Jul 6, 2014
    Messages:
    404
    Location:
    Montreal
    Same here. Didn't know it was related to the map. I'll try it with the map off tomorrow. I did turn satellite maps off to reduce data but that didn't help. 3G was rock solid for me before the latest update.
     
  6. Dakkor

    Dakkor Member

    Joined:
    Apr 25, 2015
    Messages:
    320
    Location:
    Lachenaie, Quebec, Canada
    Did some testing today.

    Opened maps, added navigation to home, closed maps. So navigation was only running from the dashboard. No crash in 30 minutes.

    Maps open with navigation: No crash in 15-20 minutes. Usually getting crash with maps open but no navigation in 5-10 minutes. This is really a weird behavior.
     
  7. dgrange

    dgrange New Member

    Joined:
    May 18, 2016
    Messages:
    4
    Location:
    Terrebonne, Quebec, Canada
    Have the same problem, since last update... Cannot wait to get new update to fix this issue. :confused:
     
  8. Pluto

    Pluto Member

    Joined:
    Nov 17, 2015
    Messages:
    89
    Location:
    US
    So the workaround is driving around with directions to Antarctica all the time?
     
  9. ccharleb

    ccharleb Member

    Joined:
    Dec 19, 2014
    Messages:
    134
    Location:
    Montreal (QC), Canada
    Just did a trip from Montréal to Québec City.
    If map is showing, with or without Navigation, data is crashing. Sometimes every 5 minutes... sometimes it takes more than 30 minutes...
    Did the return trip without the map, but navigation running.... no crash for the entire trip.
     
  10. 3s-a-charm

    3s-a-charm Active Member

    Joined:
    Jul 18, 2014
    Messages:
    1,817
    Location:
    Calgary, Canada
    Maybe Tesla isn't paying their cell bills...
     

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