How in the world are your SAs getting this info? Or is mine just lazy/incompetent? My EDD 2 week window opens Monday and my SA tells me he doesn’t know anything more than what I know and can’t get any information until the car is delivered.I'm in the same boat. When I texted the SA, they said my car is due to arrive at their location the 20th. So I am thinking the earliest I could get a VIN is 2 weeks before, if that early.