Sorry to pop anyone's balloon: I just had my Tesla service rep investigate whether my 2021 M3P steering wheel heater can be activated to some day give my fingers some heat. Here is his answer:
I looked into your heated steering wheel question. Based off the build information there is not a heated steering wheel installed. Currently we do not have a retrofit to install one, and I have not heard if this will be a future add-on if the car did not come with it originally equipped.
My car info: Build date: 12-20, Delivery date: 12-29-20, VIN: 876XXX
My only questions: Whom to believe? What "build information" is he going by? (He of course responded that this is "proprietary information".)
Who has authority to dispense with real information in this company? And why does anyone associated with Tesla carry so much secrecy around? Is this some kind of power trip, so the little guys whose last name is not Musk can feel in charge?
I am still confused by all the contradictory rumors voiced in this thread, and I have not seen anyone here state that:
1. They already have the heated steering wheel in their 2021 Model 3 installed, but it did not work
2. Tesla remotely activated it.