There is no mileage limit. They are well aware that Tesla HQ is dumping QC issues onto the service center to make numbers and bogus inflated stock prices. I have 1400 miles on my car and they took care of it. Took 6 weeks to get a service appt. Tampa center is a joke and overwhelmed like many around the Country with all of these delivery issues they have to resolve.
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Delivery / Service Issues (panel gaps, delivery delays / issues / Service problems etc)
- Thread starter Protect1989
- Start date
snikt
Member
Do you have aero caps on? I noticed a slight creaking noise like when backing out of the garage with my windows open, it's the aero hubcaps. I took mine off and don't hear that noise anymore
megansblonde
Member
We have the creaking too but only on front passenger side. The aero cap was lose so we popped it back in. Wonder if I remove it completely then put it back on if that helps
oreobbq
Member
If you have time to watch Elon's interview with Munro it's worth a listen. He talks about quality control during production ramps here.
Are those little rubber mushrooms.
The brakes engage when the car is in "hold" mode. You can also notice squeaking when you turn the steering wheel while stationary, so some noise from the friction between the brakes and the rotors is normal.
megansblonde
Member
Have some friends in the car restoration biz and in the 80's when they were making old exotics look better than the day they were delivered, saw a lot of their tricks. Bottom line: anything can be adjusted. If you know how. We have come a long way from the days when Jaguar would stuff wood putty into spaces where there were wind leaks!
I owned an XKE for 11 years. I've owned 4 of them. This post made me chuckle. They also used lead in some instances in the 1940s. Fond, fond memories of those cars.
Hmm...that has to be it. Maybe I'll try reseating them to see if that gets rid of the crackling sound.
Mine has weather stripping all the way up and down that crevasse. SR+ delivered a couple of weeks ago.
snikt
Member
megansblonde
Member
I need some help here.
I got a home delivery for model 3 SR+ on Sunday about 1 PM. Without accepting car, I could not open car, thus could not check inside.
So I accepted car and found out AC is not working. I delivered car to service center to check and they said they could not find what issue is so I had to leave a car overnight. Today (2nd day at service center) they still could not find out what was causing issue.
They mentioned that I have 3 days to report issues and technically I could not check functions inside the car before accepting the car.
In this case can I refuse the car and replace with new one?
I'm very uncomfortable taking this car now.
Will appreciate your responses !
I got a home delivery for model 3 SR+ on Sunday about 1 PM. Without accepting car, I could not open car, thus could not check inside.
So I accepted car and found out AC is not working. I delivered car to service center to check and they said they could not find what issue is so I had to leave a car overnight. Today (2nd day at service center) they still could not find out what was causing issue.
They mentioned that I have 3 days to report issues and technically I could not check functions inside the car before accepting the car.
In this case can I refuse the car and replace with new one?
I'm very uncomfortable taking this car now.
Will appreciate your responses !
Since you are still within your return policy, I’d recommend that you refuse the vehicle. I think you may have 3 days at most to back out.
As for the vehicle, if its already been 2 days and they can’t figure it out, who knows what else is wrong. If and when it is lemoned out, you will go all to way to the back of the line since you will have to place a brand new order vs getting matched again.
It might be a blessing in disguise that it didn’t happen on the 5th day or the 30th but it still sucks. QC shouldn’t have let this vehicle out of the factory.
As for the vehicle, if its already been 2 days and they can’t figure it out, who knows what else is wrong. If and when it is lemoned out, you will go all to way to the back of the line since you will have to place a brand new order vs getting matched again.
It might be a blessing in disguise that it didn’t happen on the 5th day or the 30th but it still sucks. QC shouldn’t have let this vehicle out of the factory.
I think I have to refuse car too. I will go to service center and reject car this morning. I can't even sleep cuz of this lol
thanks !
I purchased model 3 last June 2021. I did not inspect the car seriously as I determined my mind to use it anyway.
Last month, I could see many defects on my Tesla, unfortunately. Curls on left fender and pillar, wavy surface on right bottom trim, and stains on windows.
I visited Tesla to address these issues and the responses from it??? They claimed that I re-painted them and cannot get any repair on the defective parts.
In addition, because I did not return the car within 3 days and under 100 miles, Tesla does not have responsibility on the issues. I can swear that I never visited body shop since I purchased the car. I learned from this experience that Tesla re-painted defective parts and used them for the assembly. I like the car but hate Tesla's business mindset.
Return policy is very vague now as I was told that I can return the car within 7 day and under 1,000miles when I received the car. Please check it out from your dealer shop.
It is quite bad day to me....
Last month, I could see many defects on my Tesla, unfortunately. Curls on left fender and pillar, wavy surface on right bottom trim, and stains on windows.
I visited Tesla to address these issues and the responses from it??? They claimed that I re-painted them and cannot get any repair on the defective parts.
In addition, because I did not return the car within 3 days and under 100 miles, Tesla does not have responsibility on the issues. I can swear that I never visited body shop since I purchased the car. I learned from this experience that Tesla re-painted defective parts and used them for the assembly. I like the car but hate Tesla's business mindset.
Return policy is very vague now as I was told that I can return the car within 7 day and under 1,000miles when I received the car. Please check it out from your dealer shop.
It is quite bad day to me....
Yeah I know a couple of Tesla owners who took their car in for a paint correction (out of their own pocket) after delivery since the paint was pretty bad and they wanted it fixed before PPF was applied. Some people think this type of expense is normal and an implied cost to do business with Elon. I think at this point, you may need to adopt a similar mindset that you'll be coming out of pocket to make this right if your plan is to put PPF on as well.
Don't get me wrong, I do wish Tesla got this right for you as a new/excited owner. But the reality is Tesla is a big money-making machine now and they won't stay that way handing out goodwill repairs for these types of issues.
Getting some blemishes out of your windows should be do-able and I think trim waviness is kind of standard and not really something Tesla would fix anyway.
I picked up my Model 3 yesterday (at the end of their delivery day). I found a few items while there and was told to open a service ticket, but they didn't explain how. On my drive home I found 2 more issues (alignment was way off, and side cameras flickering). What is the best way to get these issues logged as delivery 'defects'?
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