Tesla Shields Update: I pre-ordered mats back in July. Ordered both the 2021 trunk/frunk as well as the interior mats. As most people know the trunks and frunk batches came out quicker and I'm very pleased with them. They're thick and look high-end in terms of form and function without any branding which is important to me.
Per the interior mats that everyone is waiting on, there seems to be a logistical problem on the warehouse side after all the logistical issues on the shipping side. I was told that they're working tirelessly to work it all out but if the mats are as good as the ones I've already received, it'll be worth the wait if it takes a couple more weeks even. For me, I really want them before the weather gets really gross which is inevitably soon.
What stood out to me so far is the service. I called the support line on the site and while he didn't answer, called me back within 5 minutes. He didn't want me to continue without mats and we worked something out for me to get some older ones while they figure out whatever is going on with the 2021 batch. I really appreciate the level of service here and ultimately this is a small business and these things are going to happen. We could all show some empathy while they work on all the woes that the global economy is experiencing.
Overall, love the trunk/frunk mats, they fit well and feel sturdy and I like the lip around the sides. Looking forward to the interior mats where those lips look to go even higher in the car. Kudos.
Per the interior mats that everyone is waiting on, there seems to be a logistical problem on the warehouse side after all the logistical issues on the shipping side. I was told that they're working tirelessly to work it all out but if the mats are as good as the ones I've already received, it'll be worth the wait if it takes a couple more weeks even. For me, I really want them before the weather gets really gross which is inevitably soon.
What stood out to me so far is the service. I called the support line on the site and while he didn't answer, called me back within 5 minutes. He didn't want me to continue without mats and we worked something out for me to get some older ones while they figure out whatever is going on with the 2021 batch. I really appreciate the level of service here and ultimately this is a small business and these things are going to happen. We could all show some empathy while they work on all the woes that the global economy is experiencing.
Overall, love the trunk/frunk mats, they fit well and feel sturdy and I like the lip around the sides. Looking forward to the interior mats where those lips look to go even higher in the car. Kudos.