MASTER THREAD: Rear view camera image goes black [2019-2020]

[KL670]

It just happened. It took a full 6 secs for the backup camera to show up. It’s just unacceptable.

 

[Love2Run]

2019.12.1.2, Still an issue for me.

 

[iaflyer]

Happens all the time, last two updates its been like that. Occasionally, the backup camera never comes on and I just get a black image.

 

[JPP]

...still happening for me with 12.1.2...

 

[dww12]

It is delayed for me almost every time on 12.1.2. Sometimes up to 8 sec.

 

[MacGreiner]

Still happening for me on 12.1.2 - also had screen freeze on reverse, then a stuttering like a 5 fps effect yesterday.

 

[duoduoduo]

Anyone else having this issue? I am on software version 2019.12.1.2

It started today. I found multiple similar issues online but they seemed all self-resolved with waiting / retrying / rebooting. But none of them works for me so far, and it is consistently black

 

[Kane 317]

12.1.2 here still happening. Happened a lot over the last few updates (3-5 months).

For what it's worth, the more I use Sentry Mode, the more common it seems to happen.

Tried resetting it multiple times with both toggles+brake--does not seem to fix the issue.

 

[LTC_RRR]

New Model 3 AWD Dual Motor with 331 miles on it. Put it in reverse and rear camera is black (but still has backup guidelines in the otherwise blank/black screen).

Version is 2019-12.1.2

Do I need to go to service center or call for the mobile service? This is a brand new car, just delivered. Could be something I was not advised of during home delivery?

 

[aznkukuboi]

My S shows up black and the only fix is reboot.

Anyone who's camera is black for 4 seconds and comes back on are driving a model 3. My model s back up camera does not come back on.

 

[O’s T3]

Black back camera just started on M3 after almost a year without the issue.

 

[SJC3]

I’m on 24.4 and have had this issue since 9.x. It’s gotten better with some updates but it’s been pretty terrible recently. With such a complex car, you’d think the backup camera would be pretty simple. What could be causing this?

 

[ElectricEel]

I really hope this is fixed with the next update. When I got the car it was perfect. Now...it's driving me crazy it takes up to 10-15 seconds to turn on.

 

[Mattzilla]

They must have cheaped out on the backup cam. In 3 years and over 100k miles on my Model S, the backup camera was instant and flawless the entire time. The one in my Model 3 is a gamble every time, usually failing to load when I need it most. Very frustrating.

 

[SJC3]

I see we’re up to 28.x. Anyone reporting that this has been completely fixed?

 

[focher]

I’m on 28.2 and can say anecdotally that it appears fixed. Haven’t had it since getting that version and was experiencing it regularly.

 

[Msjulie]

I thought mine was fixed perhaps a dozen time (feels like that many updates anyway) and yet today get home, wanna back into the driveway and black screen for a good 5seconds. Embarrassing for the car that it can't boot up the backup-camera-process more quickly.. musta been paged out..

 

[PoitNarf]

Backup camera has been rock solid for me with 2019.28.2.

 

[nvx1977]

had it happen to me today for the first time since being on 28.2. This thread jinxed me.

 

[pscarroll]

I'm still on 24.4, FSD purchased at bill of sale last year, I have the same backup camera issue occasionally.