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MASTER THREAD: Tesla Insurance Services in California

Discussion in 'California' started by BobAbooey, Aug 28, 2019.

  1. rjdoc74

    rjdoc74 Member

    Joined:
    Feb 27, 2014
    Messages:
    922
    Location:
    LA, CA
    Couldn’t have said it better myself. Car insurance is just a monthly payment until you actually need it.
     
  2. TespaceX

    TespaceX Member

    Joined:
    May 1, 2020
    Messages:
    351
    Location:
    CA
    Interesting. I'm paying only just a hair more for a Ludicrous X with $100 comp, $500 collision, $250K/$500K, premium tow


    Anyone that drives without being named gets the insurance coverage reduced to the bare minimum allowed by law in CA. I don't remember the exact numbers, but it's practically next to nothing. This is the big downside with Tesla insurance IMO (besides possible lack of customer service with a claim since not many have had an experience yet). I know that bigger names like AAA and SF will insure at the original coverage levels when anyone given permission to drive is involved in an accident.
     
    • Informative x 1
  3. Bet TSLA

    Bet TSLA Active Member

    Joined:
    Dec 8, 2014
    Messages:
    2,799
    Location:
    Cupertino, CA
    That's not what they told me when I asked. Full coverage for anybody you lend your car to. Have to be named on the policy if they use the cars with any regularity.

    I have not read the policy to verify. Have you?
     
  4. focher

    focher Member

    Joined:
    Oct 15, 2013
    Messages:
    988
    Location:
    Bay Area
    For sure, there are lots of horror stories of insurance companies being difficult during the claims process. However, I would point out that in California there is a very, very strong Insurance Commissioner to escalate such issues to and the commission has an active enforcement function that they do not take lightly. And insurance companies without the sufficient financial resources to cover claims are denied operation.

    Furthermore, California and some other states have adopted the legal principle of the breach of good faith and fair dealing. This means that an insurance company that denies payment of a claim opens themselves up to punitive damages. That’s a powerful disincentive to denying claims because a $100k claim can turn into millions in liability. And no shortage of lawyers who will take such a case on contingency.

    I’m not denying it happens, but there are some significant counterweights in the system to mitigate it. I use Tesla Insurance and tried to add a non-Tesla car to the policy. I was told they couldn’t do it yet, which I explained was not legal in California. Nothing. I submitted a complaint to the Insurance Commission and promptly received a call from Tesla Insurance with an apology and they immediately added the car.
     
    • Informative x 3
  5. SaloonGoon

    SaloonGoon Member

    Joined:
    Nov 12, 2019
    Messages:
    82
    Location:
    Bay Area
    I made a comprehensive claim a few months back, and the experience was painless and familiar. No complaints so far!!
     
  6. Resist

    Resist Member

    Joined:
    Mar 24, 2019
    Messages:
    412
    Location:
    San Luis Obispo
    Okay so I finally decided to go with the Tesla insurance. Before when I checked it my coverage with Farmers was much lower than Tesla's but recently Farmers has been raising my premiums for no reason. I've been with Farmers for 30 some years and am disappointed at their rate increases. By going with Tesla insurance I was able to lower my deductible and the premium was still less than with Farmers.
     
    • Like x 1
  7. goodguygreg19

    goodguygreg19 Member

    Joined:
    Jan 30, 2019
    Messages:
    55
    Location:
    Lafayette, CA
    Anyone with Tesla Insurance also have ppf installed? I paid 5k for Xpel Stealth and from what I could tell from the policy docs Tesla Insurance will only cover up to 1k.
     
  8. CWFLY

    CWFLY Member

    Joined:
    May 9, 2018
    Messages:
    64
    Location:
    San Diego
    Have the Insurance --> Cracked Windshield...

    Called the number on the Insurance ID Card to make a CLAIM.
    Spent 17 minutes talking about (my name, how I spell it, what model I own, what year it is, what is my address, unit number, how to spell city, what was the unit number again?, what color [really??], and finally policy number).

    At one point, I asked her why I couldn't just give here the policy#, because they have ALL of that information we spent 10 minutes reviewing. She told me it is not available to her. She just gathers information, and then an adjuster will call in a few days. The adjuster will have that information. So I asked if I could file the claim via the Web, and she said yes, but then put me on hold 5 minutes searching for the URL. When she returned, she apologized saying there wasn't a web-based claim after-all.

    17 minutes, and the only progress is that I will supposedly get a phone call from an adjustor next week.
     
    • Informative x 3
    • Like x 1
    • Funny x 1
  9. mluu510

    mluu510 Member

    Joined:
    Feb 19, 2020
    Messages:
    25
    Location:
    oakland, ca
    I have 19yr perfect driving record, married, home owner. Tesla quoted me $193/m. Why is it so high?
     
  10. mnsweeps

    mnsweeps Member

    Joined:
    Aug 3, 2019
    Messages:
    540
    Location:
    Los Angeles
    19 year old.
     
    • Funny x 1
  11. Mr. Big

    Mr. Big Member

    Joined:
    Oct 23, 2019
    Messages:
    249
    Location:
    SoCal
    ^^^ He’s been driving for 19 years. Maybe rate is high because of zip code.
     
  12. mnsweeps

    mnsweeps Member

    Joined:
    Aug 3, 2019
    Messages:
    540
    Location:
    Los Angeles
    oh sorry.. I misread it.
     
  13. Resist

    Resist Member

    Joined:
    Mar 24, 2019
    Messages:
    412
    Location:
    San Luis Obispo
    So I called Tesla insurance today and found out that now they are not using a third party insurance company, that it is their own insurance. Also, and aftermarket upgrades we add to our cars, like the auto trunk kit, is only covered up to $1,000. And that's a total amount, so if we add multiple upgrades the coverage is still only $1,000.
     
    • Informative x 3
    • Helpful x 1
  14. TEZLA3

    TEZLA3 GMB3

    Joined:
    Jul 7, 2018
    Messages:
    16
    Location:
    Coastal CenCal
    Looking at moving the M3 from CSAAA to Tesla insurance in coastal CenCal. The quote for equivalent coverage was very reasonable. The rep said that they revisit the rates every 6 months. Has anyone had experience with this and what have seen the rate do?

    And what has your experience with Tesla insurance been like. We have been very happy with the service in SF and Monterey.
     
  15. bayx

    bayx Member

    Joined:
    Jul 29, 2018
    Messages:
    487
    Location:
    San Francisco
    Does anyone buy insurance from Tesla at all, given that they always quote much higher than any other insurance company?

    I suppose if you ever need a repair or windshield replacement, maybe it helps to have Tesla insurance??
     
  16. MichaelP90DL

    MichaelP90DL Active Member

    Joined:
    Apr 19, 2019
    Messages:
    1,543
    Location:
    Lancaster, CA
    I did. They were the cheapest.
     
  17. focher

    focher Member

    Joined:
    Oct 15, 2013
    Messages:
    988
    Location:
    Bay Area
    My experience was quite the opposite and have been a Tesla Insurance customer on close to a year. Much cheaper than GEICO was trying to renew me for, even after almost 8 years of service.
     
    • Like x 1
  18. MichaelP90DL

    MichaelP90DL Active Member

    Joined:
    Apr 19, 2019
    Messages:
    1,543
    Location:
    Lancaster, CA
    I had Geico for my 2015 MS P90DL, which cost me around $170 a month. Then they raised the rate to around $250. I received no satisfactory explanation for the increase, so I pulled a sneaky. I looked at a similar car for sale, I think it was a P100DL MS, noted its VIN, then got a quote for it from Geico, which was at my old rate of about $170. In other words, they'll just raise the rate after a while. So I switched to Tesla Insurance. And I had been a long-time customer.
     
    • Informative x 1
    • Like x 1
  19. Waverider

    Waverider Member

    Joined:
    Oct 17, 2011
    Messages:
    108
    It's Tesla in name only. Once you file a claim, you're handed off to another company that processes the claim. They have zero insider information or special access to Tesla. Tesla will handle your repair just as they would any other Tesla owner. The only reason to have Telsa insurance is the significantly lower premium (in my case anyway). They can't even give you insurance cards with all the drivers listed on them yet. They're "still working on their software" as of a year ago.
     
  20. Resist

    Resist Member

    Joined:
    Mar 24, 2019
    Messages:
    412
    Location:
    San Luis Obispo
    Tesla no longer uses a third party insurance company, it's their own insurance now.
     

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