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Max Power vs State of Charge and Temp

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I’ve got a December 2014 build P85DL and I used the PowerTools app for the first time today. With max battery on I got 425 kW with 90% soc. Is that within the range of what’s considered normal? I think I should be getting more like 450kW according to various posts on the foruum. The car has 52,000 miles.
 
How does the SC go about diagnosing this issue? I told them to look into it yesterday and they said they can’t do much accept for hook the battery up to the computer to see if it’s functioning properly? When I told them about Kw power ect, his face glossed over.