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Max Power vs State of Charge and Temp

How does the SC go about diagnosing this issue? I told them to look into it yesterday and they said they can’t do much accept for hook the battery up to the computer to see if it’s functioning properly? When I told them about Kw power ect, his face glossed over.

I’m not sure you’ll have much luck unless they can find an internal fault with the battery.
 

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