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Maximum battery charge level reduced
- Thread starter tpedwards
- Start date
Oh WOW! well, I dont see all my data, just since April 2019, I had my car before then...
aerodyne
2 of 3 EV's - Defect Free!
We should download it all before the Mothership finds out.
I realized, actually all if it is there. I had delays transferring my car due to PO credit union, DMV, and Tesla delays.
They replaced my battery with this part number: 1088815-01-E 85kWh, 400VDC
aerodyne
2 of 3 EV's - Defect Free!
Keep it and hope they will give you a new batt with increased charging speed and range. Document any way you can the range and charging speed. If you have any apps or aftermarket equipment disconnect it and don't tell them.
Should be a history of alerts on the MCU. Take a pic so they can't claim it never happened.
If it works out, Lucky You...
Drove home today with a new HV Battery. 11 day turnaround.
Wanted to add my own battery failure as a data point as I'm not seeing examples of my particular battery pack failing. I have a 16 facelift S 90D with the 1088790-00-A pack and about 73k miles. On Monday I got in the car to go home from the office and got the "Maximum battery charge level reduced" message. It had about 70 miles of range left by the time I got home and would not charge at all. It's at the SC now and I just got an email last night saying they have the remanufactured 1102980-01-A pack on order.
I bought the car with about 53k miles on it. I have never charged it to 100% but the estimated indicated full range was 265 when I first got it and 260 right before it failed at 73k. Once I got the "Maximum battery charge level reduced" message, the max range indicated showed 175, but of course when I plugged it in, it just said Charge Complete and didn't actually charge.
I will definitely update once they get the new pack installed. I'm planning to check the range and also the supercharging rates. I've only supercharged a handful of times when I went on a few road trips, but I believe it used to get up in the 120's.
260 miles of range for a 2016 facelift S 90D with 73k miles is pretty good. If that indeed was your range they need to either match that range or exceed it with the remanufactured 1102980-01-A pack you are getting. Hope for a new 1014116-00-B 350VDC pack discussed in various threads
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SmartElectric
Active Member
Where in the warranty does it state Tesla needs to replace the battery with equal or more range?
I don't doubt Tesla will exceed the range, but I haven't seen any proof Tesla is bound by warranty to provide that guarantee.
260 miles of range for a 2016 facelift S 90D with 73k miles is pretty good. If that indeed was your range they need to either match that range or exceed it with the remanufactured 1102980-01-A pack you are getting. Hope for a new 1014116-00-B 350VDC pack discussed in various threads
@escparticle - Make sure you have this pdf handy. Even though the URL has model 3 in it, the document, as its cover page indicates, applies to:
MODEL S
MODEL X
MODEL 3
Under battery warranty section:
"... when replacing a Battery, Tesla will ensure that the energy capacity of the replacement Battery is at least equal to that of the original Battery before the failure occurred while taking into consideration other factors, including the age and mileage of the vehicle."
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SmartElectric
Active Member
Thanks. But this pretty much says Tesla doesn't have to provide equal to, because of the language that says "taking into consideration" and "before the failure occurred". So not the original capacity of the battery, only what is reasonable based on a number of factors.
Does seem like they have a bit of an out with the "other factors" language. I definitely plan to check on the capacity and charging rate as I mentioned and will bring it up with them if either are lacking. Either way, I'll post an update here.
ucmndd
Well-Known Member
Most importantly, I’d determine if the “other factors” language was present in the warranty language in effect when the car was sold. I bet you it wasn’t.
The warranty in effect when the car was sold is the one that matters. All of Tesla’s anti-consumer language added at a later date isn’t relevant.
I just got my car back today and the new battery is a 1102980-01-A which is a 90kwh 400VDC like I had before. Good news for me is that the estimated full charge miles is now 279, so I seem to have lucked out. They did charge it up for me, so I won't be able to test the supercharging speeds for a bit but I'm guessing speeds should be pretty good given what I'm seeing so far. I did ask what the failure was on the original pack, and they did not give me any specifics. Took exactly 8 days to get the car back, and they did the eMMC recall while it was in there, so all around not too bad of an experience for me.
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