MCU locking up when I put the car in reverse

[insaneoctane]

Happened for a third or fourth time over the last week. Not on the very latest firmware yet (think I'm on 21.9). Music is playing, I tap up for reverse and the music goes into the micro loop of the last quarter second and whole MCU is frozen. I reboot and everything comes back. But 4 times? Also happens when I need my backup camera! Anyone else having this problem?

 

[boaterva]

I would recommend calling national support (the roadside number) and have them diagnose and see if they would push 2018,24.1 which seems to not be in general release for the 3 yet. Or it could be a hardware problem. The logs may tell them the reason.

 

[Shock-On-T]

You can file a bug report just by using voice command "Bug Report".
Tesla will then be able to check what was happening at the moment you had the problem.

 

[Twiglett]

Recommended procedure when issues are found.
Support call first
Forum post second

 

[insaneoctane]

Sounds like it's not widespread then