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MCU upgrade/replacement for early vehicles

Discussion in 'Australia' started by Blue heaven, Dec 5, 2019.

  1. taco

    taco Member

    Joined:
    Oct 1, 2019
    Messages:
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    Location:
    Canberra
    Just received an email saying that Tesla are doing a voluntary recall of the MCU1 and will be upgrading all affected cars to the 64gb emmc as parts become available.
     
  2. pts260

    pts260 Member

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    Nov 16, 2019
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    Location:
    Wollongong, NSW, Australia
    Text of email:

    Tesla has decided to voluntarily recall certain Model S and Model X vehicles built before March 2018 that are equipped with an 8GB embedded MultiMediaCard (eMMC) in the media control unit because the eMMC may malfunction due to accumulated wear. Our records show that you own a Model S or Model X affected by this recall.


    If a malfunction occurs, you may experience a persistent blank center display that does not recover after restarting the touchscreen, loss of certain functionalities, and/or a vehicle alert to contact Service. There is no risk to vehicle drivability, including no effect on acceleration, braking or steering, and we are not aware of any accidents or injuries resulting from this condition.


    If your vehicle is operating software release 2020.48.12 or newer and the eMMC malfunctions, then the rearview backup camera will remain available, the exterior turn signal lighting will remain functional, and the windshield defogging and defrosting controls will automatically default to a preset cabin temperature to ensure windshield visibility. If your vehicle is operating software older than 2020.48.12 and the eMMC malfunctions, then you may lose these functionalities. Please ensure that your vehicle is operating software release 2020.48.12 or a newer release. To find your current software release, complete an update or review a list of possible malfunctions, please visit our Support page. If the touchscreen is unavailable, then please perform a shoulder check and use your mirrors to back up safely.


    Additionally, Tesla will upgrade, free of charge, the eMMC on your vehicle with an enhanced 64GB eMMC.There is no need at this time to contact us as we will notify you when the parts become available. We kindly ask that you do not schedule a service appointment unless you receive a vehicle alert signaling memory storage device degradation or are actively experiencing a persistent blank center display that does not recover after restarting the touchscreen. If you already paid for repairs that addressed the condition covered by this recall, you may be eligible for reimbursement. Tesla will share details about reimbursement and eligibility by the end of March 2021.


    Thank you for being a Tesla customer, and we apologize for this inconvenience.


    [​IMG]LEARN MORE


    Most Common FAQ


    Q: Is my Model S/X affected by this recall?
    A: All owners can check if their VIN is affected at either the Tesla VIN Recall Search or the NHTSA VIN Recall Search.


    Q: Is my car safe to drive?
    A: There is no risk to vehicle drivability if the eMMC malfunctions, including no effect on acceleration, braking or steering. But if your vehicle is running software older than 2020.48.12 and the eMMC malfunctions, then you may lose access to the rearview backup camera display, exterior turn signal lighting, and access to windshield defogging and defrosting controls. If these functions are not available, drivers can continue to operate the vehicle by performing a shoulder check and using their mirrors, taking care when making turns, and assuring clear visibility when driving.


    Q: How can I make an appointment for this recall?
    A: If you are the registered owner, the only action you need to take at this time is to confirm that your vehicle is running software release 2020.48.12 or a newer release and, if it is not, to install the newest available release. There is no other immediate action that you need to take at this time, and you may continue to drive your vehicle. We will notify you when replacement parts are available. Until then, please do not schedule a Tesla Service appointment unless you receive a vehicle alert signaling memory storage device degradation or are actively experiencing a persistent blank center display that does not recover after restarting the touchscreen.


    Tesla | All Rights Reserved | 3500 Deer Creek Rd. Palo Alto CA 94304
    Privacy
     
    • Informative x 2
  3. meloccom

    meloccom Moderator Aus/NZ

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    All we need now is an LTE and or 5G modem upgrade and I would be happy to stay with my MCU1 for the foreseeable future.
     
    • Like x 2
  4. possum22

    possum22 Member

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    Location:
    Mt. Isa, Qld
    I put my VIN in the search box & got no recall. My MCU1 was replaced Oct'19.

    Anyone got refunded for MCU replacement?
     
    • Like x 1
  5. bradjc

    bradjc Member

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    Mar 7, 2016
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    Location:
    Melbourne, Australia

    Hey @Vegas glad your MCU2 upgrade went well, I'm hoping for the same! I have a 2016 Model S with AP1 and have just booked a MCU2 upgrade in a couple of weeks. Did your upgrade give you Sentry mode? I asked a Tesla tech and he said yes, but have seen others say no because not compatible with AP1 cameras. Does it work for you?
     
  6. ShockOnT

    ShockOnT ⚡️⚡️⚡️⚡️⚡️

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    I’m pretty sure you don’t get sentry mode by upgrading to MCU2.
    I think you need HW2+ (the 8 cameras version).
     
    • Informative x 1
    • Like x 1
  7. Vegas

    Vegas Member

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    Location:
    Brisbane, Australia
    No, you need HW2 for that. I thought I may be able to record from the rear camera, but that isn;t possible either
     
    • Informative x 1
  8. Novatec

    Novatec Member

    Joined:
    Apr 30, 2016
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    Location:
    Melbourne
    Looks like the new Model S we ordered is still a way off, so our 2016 Model S had the MCU upgrade yesterday - amazing - both screens replaced and look much crisper (probably the better graphics card), the re-boot on start-up seems to be fixed, now have the updated user interface which was unexpected, very quick, voice activation is instantaneous, overall I believe it's definitely worth it, and I can see why others say it feels like a new car.
     
    • Like x 3
  9. Nuclear Fusion

    Nuclear Fusion Active Member

    Joined:
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    #149 Nuclear Fusion, Feb 12, 2021
    Last edited: Feb 12, 2021
    Had mine upgraded.
    The big benefit is seconds long navigation calculation (rather than minutes or failing), almost instant loading of songs & TeslaCam/Sentry (amongst others)
    If you have an issue with the lack of yellow on your front & side cameras, you can replace the side blinker cameras in about 2 minutes for about $300 approx., but I think the image looks fine & I can see how yellow isn’t needed for FSD
    FYI, the rear camera on the X/S is better than the 3
     
  10. ShockOnT

    ShockOnT ⚡️⚡️⚡️⚡️⚡️

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    Is your car AP1 or AP2?
     
  11. mrpseudonym

    mrpseudonym Member

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    #151 mrpseudonym, Feb 15, 2021
    Last edited: Feb 15, 2021
    Has this new price been confirmed? I am still being quoted $4k..
    @Novatec or @Nuclear Fusion are you able to share?
     
  12. pts260

    pts260 Member

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    Location:
    Wollongong, NSW, Australia
    Yeah, Paid $2300 can confirm.
    upload_2021-2-16_19-9-7.png
     
  13. mrpseudonym

    mrpseudonym Member

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    • Like x 1
  14. mrpseudonym

    mrpseudonym Member

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    Hmm My ordered part number is slightly different MCU INTEL HW3 UPGRADE- TegraAP2.0- EU-AP
    Part #: 9874562-03-A
     
  15. Akikiki

    Akikiki A'-Lo-HA ! y'all

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    @mrpseudonym, did you notice pts260's part is described as TegraAP1.0 where yours is AP2.0 ? That likely explains the part number difference.
     
  16. mrpseudonym

    mrpseudonym Member

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    Ah yes, thanks @Akikiki I did not expand the ‘AP’ .. End result is the same though so would not have thought price would be higher. I’ll go and query it with Tesla
     
  17. mrpseudonym

    mrpseudonym Member

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    ...sorted. Tesla have corrected price to 2.3k
     
  18. Jjdsyd

    Jjdsyd Member

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    Having mine done next week. What is the latest thinking on the best SSD storage solution for the dash cam?
     
  19. Nuclear Fusion

    Nuclear Fusion Active Member

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    WD Purple 512GB microSD card into USB adaptor - $170 or less
     
    • Like x 1
  20. cafz

    cafz Member

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    Samsung T5.
     
    • Like x 2

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