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Media Bluetooth connection to Android 6.0.1 (Nexus 5)

Discussion in 'Model S: User Interface' started by Wilco0, Oct 24, 2016.

  1. Wilco0

    Wilco0 New Member

    Joined:
    Oct 24, 2016
    Messages:
    2
    Location:
    UK
    The new 8.0 update (UK) was installed on my car whilst in the service center. Upon its return I now cannot play music from my phone over Bluetooth. The phone is connected and the phone and "phone contacts" options are available on the Telsa Bluetooth page, but the "media" option is greyed out. The phone shows a Bluetooth connection but playing music on the phone just causes it to play through the phone speaker.

    I've tried forgetting the Bluetooth connection on both ends and re-pairing, however I still cannot select the "media" option on the Tesla UI. Has anyone experienced a similar issue?

    My phone is a nexus 5 running android 6.0.1 with all the latest google security updates. Whilst the car was in the service center I had it connnected to a loaner car (Mercedes Benz), could this have changed any settings?

    Thanks.
     
  2. alexanderW

    alexanderW New Member

    Joined:
    Feb 23, 2016
    Messages:
    2
    Location:
    Austria
    had the same problem with an android 6.0 after the update. delete (not disconnect) the phone in your ModelS (and the Tesla on your Android) and re-connect again. for me, it worked ..
     
  3. Whistle2Whine

    Whistle2Whine Member

    Joined:
    Nov 20, 2015
    Messages:
    82
    Location:
    Palm Springs, CA
    Can confirm, as I just went through this. Works great now.
     
  4. Wilco0

    Wilco0 New Member

    Joined:
    Oct 24, 2016
    Messages:
    2
    Location:
    UK
    A casual delete and re-pair did not work for me but a full sequence of:
    • Delete all phone profiles from Tesla
    • Reboot UI and Dash
    • Delete Tesla profile from phone
    • Restart Phone
    • Re-pair phone to Tesla
    Worked. Probably don't need all those steps! Thanks for the advice guys.

    Incidentally, AlexanderW you appear to share a first name and last initial with myself. Welcome to the forum, you may have been lurking as long as I have!
     
  5. alexanderW

    alexanderW New Member

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    Feb 23, 2016
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    Location:
    Austria
    thank you :) yes, i´m lurking sometimes and writing more often in the german forum
     
  6. supratachophobia

    supratachophobia Active Member

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    Sep 24, 2014
    Messages:
    2,853
    Location:
    Columbus, Ohio
    I'll test my Nexus 7 over Bluetooth with marshmallow and get back to you if it has the same problem.
     
  7. DLM270

    DLM270 #7773

    Joined:
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    Messages:
    158
    Location:
    Fremont, CA
     
  8. DLM270

    DLM270 #7773

    Joined:
    Jun 8, 2012
    Messages:
    158
    Location:
    Fremont, CA
    I have been trying all the Tesla Tips and still no success with seeing my contacts when my Samsung S7 Edge was connect via Bluetooth to the car. After a week of attempts, I saw and followed your sequence, and PROBLEM SOLVED! Thanks for posting. :)
     

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