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"Meet Model 3"

Trevor B

Active Member
Apr 2, 2016
1,173
777
USA
You think Tesla would know who their customers are by now ... but apparently, this is a very hard problem :rolleyes:

I received mail "Meet Model 3":

Starting at $39,490, Model 3 comes standard with Autopilot while offering a variety of interior and drivetrain configurations to match any lifestyle. Go anywhere with a standard range of 250 miles and experience Autopilot — enabling your car to steer, accelerate and brake automatically with your active supervision. Start your order today with a $100 order fee.
 

Knightshade

Well-Known Member
Jul 31, 2017
13,101
21,598
NC
You think Tesla would know who their customers are by now ... but apparently, this is a very hard problem :rolleyes:


They're approaching 2 years past the point where they should be collecting $ for connectivity but can't figure out how to bill their own existing customers whom they've already previously billed for other stuff to do it.

Teslas internal CRM/IT stuff is hilariously awful.
 

jebinc

MSM Model S PLAID, cream/FSD; MYP, white on white
Jun 19, 2019
6,405
7,772
Seattle area
I think they now keep the $100 order fee, whether or not you take delivery.... Not certain of that, however. Anyone know for sure?
 

CharleyBC

Active Member
Jun 28, 2019
1,464
1,671
Talent, OR
Yeah, I got that too. I assume we all did. I figured maybe they thought I'd want a second one (well, sure, but I can't afford another). But for me the larger value of the email--and the reason I saved it--is to be a resource if I'm talking to someone who might be interested in buying a Model 3. It's all about the referrals, y'know. ;)
 

St☰v☰

Member
Aug 27, 2019
836
587
Texas
I think they now keep the $100 order fee, whether or not you take delivery.... Not certain of that, however. Anyone know for sure?

The website no longer mentions $2,500, even going through the order process. They may want it, but it only mentions the non-refundable $100 order fee.

Order Fee.PNG
 

electracity

Active Member
Jun 8, 2015
4,028
3,458
60606
Me too. So they had a meeting where they changed from $2500 refundable to $100 non-refundable. But why? What's the buyer psychology here? Does $100 sell more cars?
 

jebinc

MSM Model S PLAID, cream/FSD; MYP, white on white
Jun 19, 2019
6,405
7,772
Seattle area
Me too. So they had a meeting where they changed from $2500 refundable to $100 non-refundable. But why? What's the buyer psychology here? Does $100 sell more cars?

I would guess a higher than desired order cancelation rate - driving costs to refund the $2500, etc. Now, no mater what you decide, in the end, they make an extra $100. Capitalism at it's best.
 

Resist

Member
Mar 24, 2019
517
328
San Luis Obispo
I'd rather have to put the $2,500 down knowing that it's applied to my purchase price, than pay a stinking $100 fee just for the privilege of ordering a Tesla. I wanted to upgrade but I'm not now. Tesla already got our FSD money, which we will most likely never see. I'm still pissed about Elon's promise of a $35k Model 3, which only lasted a few weeks and now we have to pay an additional $100 in a fee, then another $1,000 when the FSD price increases.
 
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