CorporateB
Member
My delivery experience to hopefully comfort some people...
With touchless you do have time to use the full checklist, but I was too excited and have had 2 deliveries in the past without issues so I winged it. I basically took the checklist (thanks for making it!), cut it down to the issues I knew I would need to document/resolve on the spot, then went from there. Do whatever you need to do to feel safe, no one is pressuring you, just try to make sure you're not slowing it down for other customers. In my case, it was a big parking garage and they texted me to go to a spot, then I had unlimited time.
After a day with it my only notes are:
Real issue (1.5): wrinkles on rear seat; summer tires when I was loosely told all seasons over the phone months ago
Slightly annoying but not much to do (2): couple of scratches that are very faint, I couldn't see them until I washed the car and was actively drying/touching it. Maybe 2-3 that are 1" long, probably deep enough that they can't be buffed out. One was above the driver door handle, the other was on the rear bumper right side. I do have the subtle visible wire in the steering yoke airbag. Definitely not that noticeable except I watched tons of youtube videos calling it out.
To be repaired at service in the future (2): the gasket that the front hood rests on is bizarre, and looks to be partially damaged on the front. The top part of it by the windshield is also a weird design, can't tell if it rucks in or what. In any case it probably doesn't matter, just looks a little dumb and may wear poorly if it's not installed correctly.
Overall: No real issues. Paint looked fine, all the missing items weren't missing on mine (subtrunk cover, magnetic trunk privacy cover, mats). There are water spots on the car so it'll need a but of work, but that's it.
Things to do before delivery: If you want all seasons you should ask them about it now and get it documented. Based on some other threads here it sounds like without something in writing, they won't replace them for you.
With touchless you do have time to use the full checklist, but I was too excited and have had 2 deliveries in the past without issues so I winged it. I basically took the checklist (thanks for making it!), cut it down to the issues I knew I would need to document/resolve on the spot, then went from there. Do whatever you need to do to feel safe, no one is pressuring you, just try to make sure you're not slowing it down for other customers. In my case, it was a big parking garage and they texted me to go to a spot, then I had unlimited time.
After a day with it my only notes are:
Real issue (1.5): wrinkles on rear seat; summer tires when I was loosely told all seasons over the phone months ago
Slightly annoying but not much to do (2): couple of scratches that are very faint, I couldn't see them until I washed the car and was actively drying/touching it. Maybe 2-3 that are 1" long, probably deep enough that they can't be buffed out. One was above the driver door handle, the other was on the rear bumper right side. I do have the subtle visible wire in the steering yoke airbag. Definitely not that noticeable except I watched tons of youtube videos calling it out.
To be repaired at service in the future (2): the gasket that the front hood rests on is bizarre, and looks to be partially damaged on the front. The top part of it by the windshield is also a weird design, can't tell if it rucks in or what. In any case it probably doesn't matter, just looks a little dumb and may wear poorly if it's not installed correctly.
Overall: No real issues. Paint looked fine, all the missing items weren't missing on mine (subtrunk cover, magnetic trunk privacy cover, mats). There are water spots on the car so it'll need a but of work, but that's it.
Things to do before delivery: If you want all seasons you should ask them about it now and get it documented. Based on some other threads here it sounds like without something in writing, they won't replace them for you.
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