@GroovaEV Inquiring minds want to know why the lack of updates, after pulling the fire alarm?
I apologize for the delay and providing updates. I had posted what happened in multiple places and between a job, receiving the a new Y and getting it taken care of and this, it's been a busy week. If interested, the North West Tesla Group on Facebook(yeah, I know facebook...) thread kinda of blew up
https://m.facebook.com/groups/nwteslaowners/permalink/5180139375346364
Lot's of other negative reports of Renton though.
Quick ramble of the current status:
Basically where I'm at is that I'm told it will get taken care of and it's currently at the Seattle SODO location being worked on. (Estimated pickup date is this Weds) They will be replacing the bumper as well as fixing all the issues that Renton never fixed, as well as caused.
Seattle SODO looked top notice in quality and the person I spoke with seemed very receptive. (I do have hesitations that they are just telling me what I want to hear, and I have reasons to believe that, but I really hope I'm wrong)
I received a call from the service manger of Renton (I believe that's his title, but my cellular connection at the time was horrible) and he apologized and had told me that the person responsible has been identified and will be fired.
Personally I don't believe it can only be one person and since my post, I've heard numerous reports of terrible serious and "mystery" miles put on their cars.
That shop is so small that there is no way that others can't be aware of what's going on.
I do have hopes that everything will be resolved in the end. I also hope that Tesla goes above and beyond to show what kind of company they are (in positive way).
In the end, hopefully Tesla can provide better service (at least shut down or completely change Renton) as my wife and I have been big Tesla fans ever since our first Model 3. For a non-car person, she can't stop from talking about how much she loves Tesla.
When I first got my Model 3, I signed up to Lyft and Uber, just so I could drive it more and give others the experience of being in a Tesla. I've "made" many of neighbors at least give our a quick drive. (Especially the Plaid
) I do quite enjoy making grown men giggle like school girls.
What I'm trying to say is that having that much passion for something and then to have Renton treat people's cars like that is so infuriating.
I can't wait to update the status of all this to how much Tesla went above and beyond!!
Oh and I recovered the USB drive files. So far, I have files leading up to probably where they put it in service mode and then about 10 minutes after the drive. I should have time this weekend to go through all of the videos though.
Side note: I've changed our first Model Y SC appointment (cosmetic/alignment issues)to this Monday at the Seattle SODO location. I'll check in on how my S is doing.