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I just had your electricians out today to install my wall charger in a single phase circuit. They set the max amps to 25 and not 32. When I asked why, they said Jetcharge does not set it to 32 to ensure it does not cause power issues when other things are running in the house. Is this true? They also went on to tell me the reason they take photos of the install is so if I change the settings Jetcharge does not have a warranty issue. Essentially telling me don't change the setting.Hi guys - long time Tesla owner and I also happen to run JET Charge - just some thoughts from my own point of view:
Not an electrical expert but I ran into the same issues with my install.I just had your electricians out today to install my wall charger in a single phase circuit. They set the max amps to 25 and not 32. When I asked why, they said Jetcharge does not set it to 32 to ensure it does not cause power issues when other things are running in the house. Is this true? They also went on to tell me the reason they take photos of the install is so if I change the settings Jetcharge does not have a warranty issue. Essentially telling me don't change the setting.
Keen to get your thoughts?
I just had your electricians out today to install my wall charger in a single phase circuit. They set the max amps to 25 and not 32. When I asked why, they said Jetcharge does not set it to 32 to ensure it does not cause power issues when other things are running in the house. Is this true? They also went on to tell me the reason they take photos of the install is so if I change the settings Jetcharge does not have a warranty issue. Essentially telling me don't change the setting.
Keen to get your thoughts?
A bit off topic but I’m losing only 1 km per day providing I don’t wake the car. No climate control or sentry on while parked in my garage. Sentry is a real power hog though when parked elsewhere.You will also lose 5-10km range per day just with the car's systems (vampire drain).
We ran a separate circuit on a 40amp cable/circuit breaker and cars obviously max out at 32amps (80%)....all is good for 40+ years.
Not an electrical expert either. I would have thought any load restriction would be relative to the circuit capacity (wiring) and not just the breaker though. Odd that they do not install a circuit that can handle the HWPC running at its full 32amps. Perhaps they are dubious about the rest of the household wiring?Not an electrical expert but I ran into the same issues with my install.
I understand that Aus/NZ wiring rules for “Continuous Loads” requires that the load be 80% of the breaker capacity. So if the breaker on that circuit is 32A then 25A is the 80% max continuous load.
Agreed, however other things running in the house on different circuits will load up the common mains connection. I can attest to this being a weak point that can overload and burn out, way before any of the circuits overload..I would be surprised if anything else was on the same circuit..
Not an electrical expert but I ran into the same issues with my install.
I understand that Aus/NZ wiring rules for “Continuous Loads” requires that the load be 80% of the breaker capacity. So if the breaker on that circuit is 32A then 25A is the 80% max continuous load.
I would be surprised if anything else was on the same circuit.
My 2c.
I don't think this is the case, or at least if it was it's not any more. My sparky installed a 32A RCBO (RCBOs are required for all new circuits now) and 32A wiring. He said the RCBO allows some wiggle room.
I've had no issues with it at all, get 32A charging every time. Although I gotta say, the cable from the HPWC to the car gets pretty warm.
Same here.My sparky installed a 32A RCBO (RCBOs are required for all new circuits now) and 32A wiring.
Not an electrical expert either. I would have thought any load restriction would be relative to the circuit capacity (wiring) and not just the breaker though. Odd that they do not install a circuit that can handle the HWPC running at its full 32amps. Perhaps they are dubious about the rest of the household wiring?
Agreed, however other things running in the house on different circuits will load up the common mains connection. I can attest to this being a weak point that can overload and burn out, way before any of the circuits overload..
Unfortunately I doubt it & I reckon your 25A setting was intentionally set by Jetcharge. The units ship in the 6A setting [1] which nobody is going to use. Once mounted and connected it needs to be switched to Test Mode [0] to check the install. If they had not bothered to reopen the box to re-position the switch back, you would not have a functioning unit as it would remain in test mode.My suspicion is they could not be bothered reopening the box and setting correctly. Of course I hope to be stood corrected. Maybe there is a rule to max out at 80% in Australia?
Totally agree. I have emailed Jetcharge to get their thoughts. I'll share the feedback.If I was going to pay them top dollar for an install and only ever end up with 25A solution, I would definitely want to know this beforehand. HPWC becomes medium power MPWC if you do it via Jetcharge perhaps?
Yeah if this was not made clear up front, I'd be pretty mad with them. If the worst comes to the worst you can set it to 32A and get a different sparky to certify it maybe?Totally agree. I have emailed Jetcharge to get their thoughts. I'll share the feedback.
I was talking about the HPWC → Car cable, not the cable from the SWB to the HPWC. Mind you, it was a warm day when I felt it, so it might have just been the result of a hot garage.My 40amp cable with the car on 32amps doesn’t get warm....
Yeah if this was not made clear up front, I'd be pretty mad with them. If the worst comes to the worst you can set it to 32A and get a different sparky to certify it maybe?
I was talking about the HPWC → Car cable, not the cable from the SWB to the HPWC. Mind you, it was a warm day when I felt it, so it might have just been the result of a hot garage.
My sparky used 4mm^2 cable for my 32A single phase. I did ask for the 6mm, but he said 4 is fine and rated at 32A. I guess I will get a little more power loss than if he had used the 6, but I would hope that the RCBO is protecting things and it's safe.If your whole house is single phase, AND your utility company allows you to have a typical single phase MD of ~70-100A, and they didn't cheap out with 4mm or smaller cable, then I'm happy to call BS on that claim.
Electrical Engineer here, and what jetcharge say is possibly BS. But here are 2 reasons it may have some truth....
Circuit breaker current ratings are sized to protect the cable in the installation. Not the load, and not the person. The HPWC and the car have their own protections against overload and the RCD part of the RCBO protects the person. If you have a 4mm^2 cable installed in a wiring enclosure (conduit) then they will need to reduce your current to 25A, However when I asked my installer to do it, I got him to install 6mm2 cable so I was comfortably able to run 32A and the install was overall slightly more efficient (no power loss on the cable). If they cheaped out and installed a smaller cable, then yes you are stuck at that lower current, but I'd be questioning why they did that when you asked for a 32A install.