Memory seats with auto-present door

[CharlieLab]

I have a Model X circa 36000 VIN with PUP which includes the auto-present doors. My memory seats have never worked from new, and have come to find out today this is a firmware bug. Anyone else have the same issue?

 

[hiroshiy]

Mine is VIN24xxx with PUP, memory seats and automatic door is working fine.

 

[CharlieLab]

Mine is VIN24xxx with PUP, memory seats and automatic door is working fine.

Do you have AP 2.0 ? Checking to see if this is just a production run problem as the SC thinks this only impacts some configs.

 

[thomasmb]

VIN #34XXX with AP2 and PuP – memory seat and automatic door work just fine.

 

[TallPaulS]

I have a Model X circa 36000 VIN with PUP which includes the auto-present doors. My memory seats have never worked from new, and have come to find out today this is a firmware bug. Anyone else have the same issue?

This is something I actually got Tesla to finally fix around the end of June. I forget the exact FW # it was fixed in (you can check my posts from back then). Assuming you are on >= July FW then make sure the keys are linked to each profile and that the car indeed sees a difference between FOB 1& FOB 2. Failing that they may have to do a factory reset for you.