Ever since model 3 was in the market, Michigan service quality has been gone down quite a bit. Not only because Michigan does not have a service center, but also simply Michigan mobile service team does not have enough staff to support Michigan customer. I, as a Michigan customer, bought two Tesla despite no service center here because I had passion for this company. But in return, There is only one ranger service scheduler, whose phone is always ringing to voice mail. I tried to call him lately every day for a week and could not get one appointment. The only way to get through is to call Cleveland Service center and they email this scheduler and maybe he will return the call. Don't even mention the one-month-waiting time. This has to change!!!! Anybody has same experience?