A month or two back I noticed SC taking longer. I have 3 near by my commute that I used regularly for ~65,000 miles. Noticed I maxed out at 80kw now typically run at 78kw regardless of SoC. Had appointment at Service so had them look and this is what they posted.
Concern: Following a recent update, Supercharger rates limited to 78-80kW regardless of state of charge or Supercharger. Validated rates multiple times at Riverview, Brandon, Tampa 50th St, and Celebration Fl Superchargers.
Reviewed vehicle log data. No faults related to charging in system. Performed auto diagnosis tests. Found no issue. Supercharged vehicle at 3 different stations at Brandon location and confirmed all supercharge vehicle to 78-80 kw. Inspected supercharger data. Found all superchargers at Brandon location limiting power output. Timestamps and station numbers required to check data for other reported locations. All data indicates charging limitation is external to vehicle and resulting from Supercharger. Data will be submitted for review by Supercharging Team. Verified vehicle onboard charging system operating as expected.
Correction: General Diagnosis
Anyone know how to find out if your rate limited and what if anything you can do about it?
Thanks!
Concern: Following a recent update, Supercharger rates limited to 78-80kW regardless of state of charge or Supercharger. Validated rates multiple times at Riverview, Brandon, Tampa 50th St, and Celebration Fl Superchargers.
Reviewed vehicle log data. No faults related to charging in system. Performed auto diagnosis tests. Found no issue. Supercharged vehicle at 3 different stations at Brandon location and confirmed all supercharge vehicle to 78-80 kw. Inspected supercharger data. Found all superchargers at Brandon location limiting power output. Timestamps and station numbers required to check data for other reported locations. All data indicates charging limitation is external to vehicle and resulting from Supercharger. Data will be submitted for review by Supercharging Team. Verified vehicle onboard charging system operating as expected.
Correction: General Diagnosis
Anyone know how to find out if your rate limited and what if anything you can do about it?
Thanks!