Hello everyone!
It's been a while. I was last active around a year ago when I was buying Christine, my red model 3. In the last 12 months we've covered 9,600 miles together on the island. She's been attacked by a loose dog (Forum link), also attacked by a peacock (YouTube) and now - she's been attacked by an old man who reversed into her and didn't know his name or phone number or insurance company when I spoke to him!
I was not in the car, and sentry mode caught the accident:
The tailgate (non-powered 2020 model) has been damaged beyond the point that a body shop could repair, I think.
The rear bumper is scratched, so would need a respray (and our local body shop quoted me over £2k to respray the front bonnet after peacock-gate) and that won't be cheap. So, in my opinion, it's a new tailgate and a rear bumper respray. Everything else seems fine.
The police attended, and I have contact details and insurance details of the other party. (Who is currently insisting that he pay for the repairs via local shipbuilders lol).
Those that know me know I'm on the Isle of Man and we have no local service centre. Christine is booked in for the first service visit to fix a few delivery niggles and I wonder if this repair job might complicate matters.
She's also had the front PPF'd with XPEL Ultimate, and ceramic coating all round.
I'm insured with Churchill and just about to make a claim.
Could I ask the community for advice on;
* What should I mention when making the claim as I have never in over 20 years made an insurance claim
* How do insurers establish fault? This should be straightforward as I have sentry footage, but is it?
* Do Tesla do bodywork repair, or do they use third-party body shops in the UK? (This would be a colossal pain in the ass as I'd have to take a ferry across).
* Is there anything that I should check or be concerned about re; functionality of the car?
Thanks in advance!
Mike
It's been a while. I was last active around a year ago when I was buying Christine, my red model 3. In the last 12 months we've covered 9,600 miles together on the island. She's been attacked by a loose dog (Forum link), also attacked by a peacock (YouTube) and now - she's been attacked by an old man who reversed into her and didn't know his name or phone number or insurance company when I spoke to him!
I was not in the car, and sentry mode caught the accident:
The tailgate (non-powered 2020 model) has been damaged beyond the point that a body shop could repair, I think.
The rear bumper is scratched, so would need a respray (and our local body shop quoted me over £2k to respray the front bonnet after peacock-gate) and that won't be cheap. So, in my opinion, it's a new tailgate and a rear bumper respray. Everything else seems fine.
The police attended, and I have contact details and insurance details of the other party. (Who is currently insisting that he pay for the repairs via local shipbuilders lol).
Those that know me know I'm on the Isle of Man and we have no local service centre. Christine is booked in for the first service visit to fix a few delivery niggles and I wonder if this repair job might complicate matters.
She's also had the front PPF'd with XPEL Ultimate, and ceramic coating all round.
I'm insured with Churchill and just about to make a claim.
Could I ask the community for advice on;
* What should I mention when making the claim as I have never in over 20 years made an insurance claim
* How do insurers establish fault? This should be straightforward as I have sentry footage, but is it?
* Do Tesla do bodywork repair, or do they use third-party body shops in the UK? (This would be a colossal pain in the ass as I'd have to take a ferry across).
* Is there anything that I should check or be concerned about re; functionality of the car?
Thanks in advance!
Mike