Mirrors won’t fold after modelXmas show..

[FalcnX]

Played the modelXmas show for a friends young kids last night, and ever since then, neither of the mirrors will fold in. They don’t respond to the fold button (middle mirror button on door) and no longer auto-fold when I lock the car. They were definitely working during the Xmas show, but not since. Anyone experience this?

Mine too, Ranger service rep confirms that holiday mode can cause...Has to be reset at SC until,patch....

 

[FalcnX]

Mine too, Ranger service rep confirms that holiday mode can cause...Has to be reset at SC until,patch....

Saw post above that was fixed over the air, don’t think the rep I spoke to knew that, thanks

 

[yrekabaker]

In addition to the passenger side mirror not folding in, there are a few other quirks on my car, but my primary complaint to Tesla was the mirror. The first time, Tesla replaced the mirror and reset some controller. It worked for a few weeks. The second time they did a firmware reset remotely, and it worked for a couple of weeks.
The third time they said it is a "known issue" and they do not have a fix. And, yes. i did run the Xmas show a couple of times, so that probably triggered it. I guess now i can run the Xmas show all i want.

 

[boaterva]

Yeah, the SC has to reset the mirror controller. With all the times *this* has had to be done, you'd think this would be in a new firmware and not Camper mode or Homelink changes or...

And, no, the reset is just that, it will break again until (I assume) they update the Xmas show to not screw up the mirror controller.

If they have no idea, point them here. This has been done hundreds of time by now. They reset the mirror controller OTA.

 

[WeooooooHuh]

After reading this, I tried the Xmas show this morning and of course the mirrors stopped working as well LOL.. who do I call to have the mirror reset OTA?

 

[boaterva]

After reading this, I tried the Xmas show this morning and of course the mirrors stopped working as well LOL.. who do I call to have the mirror reset OTA?

You can try your SC or the HQ Customer Support.. Sometimes the HQ line is quicker and knows how to do it (if you aren't on hold forever...).

 

[Kurt'sX]

WAIT.....are you all telling me the Christmas show works?? I missed it during the holidays and thought it had gone away until maybe next holiday season? I would love to see it (at least once) on my X.....never was able to activate it in the past!

 

[WeooooooHuh]

Yep it works... just click on the T logo on the home screen. Let the easter eggs pop up and press on the red ball ornament. Exit the vehicle and press the lock button and enjoy.

After that, call the SC to get your mirror reset lol!

 

[Kurt'sX]

Yep it works... just click on the T logo on the home screen. Let the easter eggs pop up and press on the red ball ornament. Exit the vehicle and press the lock button and enjoy.

After that, call the SC to get your mirror reset lol!

Dag nab it.....all this time I believed I had missed the window of opportunity......Im headed out right now to fire the ol girl up and play me some music!! Thanks for the news, and I have my service center on speed dial! LOL

 

[Padelford]

I can confirm that a call to the 24 hr Tesla Support line can get the mirror controller reset after the Christmas show. The real fix is supposed to be in one of the post 2017.36 firmware loads.