CT0125
New Member
Agree....$100k+ that car better be perfect.For a $100k+ car that is insane.
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Agree....$100k+ that car better be perfect.For a $100k+ car that is insane.
My Signature Model S Performance 85 didn’t even have a cup holder…For a $100k+ car that is insane.
That is ridiculous. I am in complete understanding that there are significant supply chain issues, and I understand that there are other carmakers that are having an even worst time. But at no point should a customer have to find out on their own that there is a supply chain issue affecting the car they are taking delivery of. That's not right.Found out on my own. No mention made of it.
I am completely with you on taking delivery and then having them installed at a later date (I have several portable charging banks), but the issue is having to find out on one's own that the ports aren't working. The SA should say, "Hey, due to our supply chain issues, the ports are not installed, but we really wanted to get your vehicle to you. You can set up a service appointment to have them installed when they get in". What does that take? 15 seconds if they speak very slowly?Ya'll realize that the alternative to this is no delivery at all?
I'd personally rather see cars get sent out missing an honestly luxury item that can easily be added later than have them be piled up indefinitely and folks complaining about even longer delivery waits.
If Tesla cared about customers you'd be offered a credit or some sort relief for the inconvenience. There is another person right behind you who will take it and say nothing. It sucks but they have no pressure to make customers happy. They have zero motivation to go out of their way for the customer. I have been waiting for a Model X for over a year and they do not care. There is no communication about challenges they are having or when I might get my car. I don't consider a toss away Tweet from Elon as direct communication about my car from Tesla. There are levels of corporate leadership in Tesla who could provide clear information but they are not allowed too. You should have received a email warning you there might be missing parts upon delivery and some plan for adding them in the future. But... that's how a customer centric company would work. Good Luck.Pretty unacceptable, and I'm a Tesla supporter. How about crediting you some $$$ for the inconvenience? I mean Uber credits are nice, but wasting an entire day or two for service center appointments also is super annoying. Maybe they can do it will a mobile visit. I'd be very irritated as well.
they made people accept the fact that their cars will have radar deleted. That was an additional step before taking delivery of the car.This is Tesla, folks. Since when have they communicated about anything?
Good or bad. New Ys get Bioweapons Defense mode. That's a bonus that just 'showed up'; there wasn't advanced notice. Before that, heated steering wheels, auto-dimming mirrors, etc. etc.
It comes with the territory.
Considering if the car has to go into the SC for the fix, that requires time off work for a lot of people. That's enough to warrant something. Whether it's $100 credit at the Tesla accessories store or 1000 free SC miles, it's something. Unless it can be done by mobile service at no inconvenience to the owners.If Tesla cared about customers you'd be offered a credit or some sort relief for the inconvenience. There is another person right behind you who will take it and say nothing. It sucks but they have no pressure to make customers happy. They have zero motivation to go out of their way for the customer. I have been waiting for a Model X for over a year and they do not care. There is no communication about challenges they are having or when I might get my car. I don't consider a toss away Tweet from Elon as direct communication about my car from Tesla. There are levels of corporate leadership in Tesla who could provide clear information but they are not allowed too. You should have received a email warning you there might be missing parts upon delivery and some plan for adding them in the future. But... that's how a customer centric company would work. Good Luck.
That was an actual design change, although it may have been triggered by a parts shortage. I'm sure someone (one of the wizard-level types) will figure out how to retrofit radar to a newer car that didn't come with it from the factory.they made people accept the fact that their cars will have radar deleted. That was an additional step before taking delivery of the car.
Retro-fitting radar likely a tough get.Considering if the car has to go into the SC for the fix, that requires time off work for a lot of people. That's enough to warrant something. Whether it's $100 credit at the Tesla accessories store or 1000 free SC miles, it's something. Unless it can be done by mobile service at no inconvenience to the owners.
That was an actual design change, although it may have been triggered by a parts shortage. I'm sure someone (one of the wizard-level types) will figure out how to retrofit radar to a newer car that didn't come with it from the factory.
I take delivery of MYLR Sunday. I was told that they won't know if my car is effected until it arrives. BUT, I would much rather have the car without phone charger than hold my car until they had the USB hub. Come on people, act your age.
Refusing delivery is the only thing you can guarantee they'll listen to.At what point do you tell Tesla they are no longer a startup and to act their age? A simple email would do.
They know people will take delivery of their Teslas no matter what, it’s insane to be honest
How is one not acting their age by requesting that a manufacturer inform them of a problem the manufacture has been aware of instead of sneaking it by the customer? It would actually seem that the childish thing to do would be to accept something just because it's shiny and new...I take delivery of MYLR Sunday. I was told that they won't know if my car is effected until it arrives. BUT, I would much rather have the car without phone charger than hold my car until they had the USB hub. Come on people, act your age.
It don’t mean a lot though. It appears Tesla didn’t know the cars even had USB ports to be missing. This is very JV….I just called Tesla and they told me there are no comments attached to my order that indicate missing USB-C ports.
MYP
VIN 311xxx
EDD 11/22 - 11/28
You excited about them ripping your car all apart to install a USB hub?I take delivery of MYLR Sunday. I was told that they won't know if my car is effected until it arrives. BUT, I would much rather have the car without phone charger than hold my car until they had the USB hub. Come on people, act your age.
Depending on how they pulled the radar code, it could (should) be a simple diff / merge exercise.It requires integration into application code like AP and FSD, as well as fundamental kernals of the Tesla Operating System software.
It's on my delivery checklistHey, at least it still has all four wheels…