HellsKitchen
Member
So then the point of the message board is...?
Any complaints should be taken up with the company directly and only praise should be allowed?
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Mobile Charger no longer included
- Thread starter Anish3232
- Start date
Any complaints should be taken up with the company directly and only praise should be allowed?
Well, they are essentially the ONLY communications to consumers from the company, so they should be treated as official (with the exception of timelines, of course
).
Sunvalleylaw
Member
Calling breaking the promises to deliver equipment that was part of an original order A good business move or implying or suggesting that it just doesn’t matter is whitewashing. Not your suggestion to complain to the CEO about the apparent decision. Though it is still unclear whether that is the decision or not. And I think the CEO needs to fix the communications department, or actually get one. I will probably put that in his suggestion box on Twitter also.
I did too and waiting for his reply, But Elon right now is too "distracted" with all this situation trying to buy the Twitter.
sleepydoc
Well-Known Member
It’s interesting - many (myself included) have drawn parallels between this move by Tesla and Apple. Another similarity is that both companies have a subset of very passionate fans who are seemingly unwilling to ever admit that anything the company does is wrong (or even less than perfect) and seem to actually believe the ‘you’re holding it wrong’ types of arguments.
Unfortunately, such blind support is counter productive. Any company (Tesla and Apple included) should be held accountable for their decisions and mistakes. Admitting a mistake and correcting it doesn‘t make a bad company - it makes a good company better. Likewise, it’s possible to like a company or its products without unquestioningly supporting everything about them.
If anything, the fanaticism makes things worse - it tends to give people unreasonable expectations and then disappointment once they realize they were misled. It also destroys the credibility of the people making such absurd justifications.
Sunvalleylaw
Member
I have long used Apple computers in my solo law practice as they have always been the best tool for the job for me. First Mac in college in 1984. And I know how to use PCs and have over the years, but I always go back to Apple for my day today operations as I get more done with those machines.
That said, I have no problem calling out Apple when they make them decisions. And there was a time in the 90s where they nearly lost my patronage. But they pulled it together, and I still use their products, and also complain about them at times because they are not perfect and the vertical integration approach sometimes can be frustrating and expensive unnecessarily.
And yes, I think it is important to give customer feedback and not simply except whatever is rolled out to us.
This only applies to the Nema 14-50 Adapter, and not the Mobile Charger.
sleepydoc
Well-Known Member
Yes, but the email says “the charging kit included with your vehicle,” thereby confirming that at the time of his order the charging kit was included.
Sunvalleylaw
Member
I did not find that in my confirmation email. And as others have stated, that was simply about the adapter, not the mobile charging unit.
HellsKitchen
Member
The adapter won't be included in the mobile charging unit that's also not included in your purchase?
DerbyCityY
Member
This was in my letter from my Tesla advisor at time of purchase 12/14/21 under the category of charging. The letter was sent January 13'th, 2022.
2. NEMA-14-50 (dryer) outlet – This provides a charge rate of 20-30 mi/ hour. If you opt for this, you will need to purchase a NEMA 14-50 adapter for your charging cord through our online store.
2. NEMA-14-50 (dryer) outlet – This provides a charge rate of 20-30 mi/ hour. If you opt for this, you will need to purchase a NEMA 14-50 adapter for your charging cord through our online store.
I'm telling you. Elon needs to put down the crack pipe, stop with the Twitter BS, and come back to work.
It's only mass confusion because you're buying in to the hysteria just call Tesla if you're worried not posting on some forum they don't read.
Kind of the point, they don't know either.
LOL, his one of his companies can't even make sure that the EXVs on heat pumps don't open when they're not supposed to (causing damage to compressors in cold weather), couldn't make sure that the charge port closes properly on 2021.40, and messed up the behavior of the trunk on 2022.8, and now he wants people to trust his other company not to screw something up on a mission to Mars? Yeah okay, I might try that, if I were suicidal.
E90alex
Active Member
It’s mass confusion because Tesla doesn’t even know anymore than we do. Only Elon knows his plan and he has not even told his employees before his twitter posts.
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