Mobile charger not getting max

[rogerssa]

I have the mobile charger connected with the 14-50 adapter on a 50 amp circuit. But the car is showing a max of 24 amps.

I thought it would be 32amps. Anyone have a idea why it’s not?

 

[Sophias_dad]

I have the mobile charger connected with the 14-50 adapter on a 50 amp circuit. But the car is showing a max of 24 amps.

I thought it would be 32amps. Anyone have a idea why it’s not?

Just a guess... have you turned it down via the cars screen? The car remembers the last setting for a given location/charger.

Is the adapter pushed all the way into the UMC? I assume there are no error messages. What is the voltage listed in the car?

 

[rogerssa]

Just a guess... have you turned it down via the cars screen? The car remembers the last setting for a given location/charger.

Is the adapter pushed all the way into the UMC? I assume there are no error messages. What is the voltage listed in the car?

Car screen shows max at 24. Won’t let me turn it up anymore

yes plugged all the way in.

 

[Sophias_dad]

Only things I can think of are its either a defective adapter, defective UMC, or you are mistaken about what a 14-50 outlet/plug look like and you really have a 14-30 or something like that. It wouldn't be the first time that mistake was made.

I guess there's a very tiny chance its a defective charger in the car, but they fail in 16 amp increments usually. I guess maybe that could have changed if you have the new battery pack chemistry.