Mobile connector button does not open charge port

[JCtx]

Quick question: If you open the port from the car, does the cable charge? And does it release the plug? Hopefully yes, so you can at least charge the car while the cable gets replaced.

 

[Rocky_H]

Quick question: If you open the port from the car, does the cable charge? And does it release the plug? Hopefully yes, so you can at least charge the car while the cable gets replaced.

I don't understand your question. You're talking about using the "cable" while it's being replaced, which would mean you don't have it. What do you mean?

 

[JCtx]

I thought you still had the cable. I meant to try opening the port door from the car, to see if it opened, to make sure it was the cable. And assuming the cable is bad, my other question was if you open the charge port door from the car, if the cable actually charged the car or not... AND release the plug lock when done. Was just curious . But never mind, since you don't have the cable anymore. Hopefully the new one will bring everything back to normal.

 

[Nick.nc]

I'll bet you are holding the connector close to the charge port door when you push the button. Try pointing the connector at the back window when you push the button.

On my S, the antenna is in the back window, so when someone told me that, I started pointing at the window and it never fails to open. I assume that the antenna for Model 3 is also in the back window.

I have a 2021 model S (prerefresh) and pointing at the back window works great! Thank you so much.