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I had 2 problems with 2 different mobile connectors that came with the car.

1) The first mobile connector that came with the car have a button on the handle to open up the charge port when near. The only problem was that the plug into the car’s charge port is the holes on the connector is off and not aligning with the pins in the car. So I had to go to Tesla to get it replaced.

2) They gave me a new mobile connector and it plugs in correctly. My only problem now is that the button doesn’t open the charge port when I press on it.

Is that Normal?

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