When the 12 volt warning came on my dash two weeks ago I was dreading having to drive to Milford for the replacement. Not that the service there is not great (it is!), I just did not want to blow half a day. Lo and behold mobile service technicians! I scheduled online and yesterday at 4:00, Ed shows up at my house to replace the 12 volt and do a recall on the power steering bolts. Ed covers from Westerly, RI to Great Barrington, Ma, and all of Connecticut.
To say Ed was professional, polite, neat, knowledgeable and just a real nice kid is to be understating. I have NEVER had a better service experience anywhere in my 44 years of driving. I know this forum tends to draw lots of negatives about the car we all love, but my experience yesterday was exceptional! Bravo Ed!
To say Ed was professional, polite, neat, knowledgeable and just a real nice kid is to be understating. I have NEVER had a better service experience anywhere in my 44 years of driving. I know this forum tends to draw lots of negatives about the car we all love, but my experience yesterday was exceptional! Bravo Ed!