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Mobile Service? Only with a warranty

eye.surgeon

Active Member
Nov 18, 2014
1,368
2,014
California
Had my MS 5 yrs, got the 12V battery warning, made a mobile service appointment via the app. The next day got a call from the local service center saying vehicles not under warranty were not eligible for mobile service because mobile techs had no way to collect payment. Oh and no loaner cars for my $108k vehicle if I bring it in to get it done, because "we just can't do that because we only have one loaner car"

And mobile service is Elon's solution for servicing the Tesla fleet? LOL.

A tech company that can't figure out how to collect payment at the time of mobile service? LOL.

No loaner car for a $108 vehicle? LOL.

Love my car, really want to keep it another few years, but the service has just gotten worse and worse.

Elon, have you been to a Lexus service department lately? You should.
 

mspohr

Well-Known Member
Jul 27, 2014
9,622
11,414
California
Had my MS 5 yrs, got the 12V battery warning, made a mobile service appointment via the app. The next day got a call from the local service center saying vehicles not under warranty were not eligible for mobile service because mobile techs had no way to collect payment. Oh and no loaner cars for my $108k vehicle if I bring it in to get it done, because "we just can't do that because we only have one loaner car"

And mobile service is Elon's solution for servicing the Tesla fleet? LOL.

A tech company that can't figure out how to collect payment at the time of mobile service? LOL.

No loaner car for a $108 vehicle? LOL.

Love my car, really want to keep it another few years, but the service has just gotten worse and worse.

Elon, have you been to a Lexus service department lately? You should.
That's odd.
I had mobile service a few months ago to replace my door handle. They didn't charge at time of service but did contact me after for payment. ($223)
2015 S85D
 

tranzndance

Member
Sep 10, 2017
494
320
Bay Area
Had my MS 5 yrs, got the 12V battery warning, made a mobile service appointment via the app. The next day got a call from the local service center saying vehicles not under warranty were not eligible for mobile service because mobile techs had no way to collect payment. Oh and no loaner cars for my $108k vehicle if I bring it in to get it done, because "we just can't do that because we only have one loaner car"

And mobile service is Elon's solution for servicing the Tesla fleet? LOL.

A tech company that can't figure out how to collect payment at the time of mobile service? LOL.

No loaner car for a $108 vehicle? LOL.

Love my car, really want to keep it another few years, but the service has just gotten worse and worse.

Elon, have you been to a Lexus service department lately? You should.
I had tire mobile service done and was able to pay. Hopefully that service center catches up to the 2010s.
 

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