Exactly How is Your Total Loss Payout Figured?
30% is not correct please do your research and come back with facts. I am not an insurance appraiser but I have been in the aftermarket parts/autobody repair business 12 years and have dealt with all insurance companies. I challenge you to call your ins agent up and ask them how they deem a vehicle a total loss.
The link you posted does not describe how an insurance company decides when to declare a total loss. It says "if the repairs will cost more than a
certain percentage of the damaged car’s value,
generally in the neighborhood of 80%." - this is a general, arbitrary number. It does not apply to all vehicles. And it doesn't include all the factors. And as the article says, whether the car is new, whether there is gap insurance, etc., all play into it.
30% -- I said this was an "
arbitrary" example, assuming a very high salvage value. I also said (subsequently) my formula was simplified, but I did that to help people understand the factors at play here. Salvage value matters A LOT, is my only point; the formula is not meant to be precise - I posted it to show there is
no fixed percentage for the total loss formula. As others have stated, there are complexities here (presumably due to regulation and maintenance of customer goodwill) which may cause the insurance company to choose to not total the vehicle to keep the customer happy (or total the vehicle to keep the customer happy!).
Remember, the insurance company will also be eating the cost of a rental car for 60-90 days or more (5 months, see above!) for a Tesla (if covered by the policy). (Rental cost is really just a cost of repair - that is one of the factors that I alluded to above.)
My brother is a claims adjuster at GEICO, and has been for quite a few years, and I have spend quite a bit of time discussing this topic with him and hearing about the various nightmare stories of the time to repair Teslas. And he has described various examples to me of minor damage which has resulted in total loss declarations on Teslas, due to the above formula. That's where it comes from. As I said, it's a simplification.
Insurance companies will generally act to minimize their out-of-pocket outlays, with some consideration for customer satisfaction as well (they want to maintain goodwill).
Anyway, I hope in this case the car is totaled, as that is what the customer wants. And I wouldn't be surprised if it were, based on the damage. Could go either way.