I was told this on Wednesday by my Tesla Body Shop Advocate, they offered me a rental but since I already have one through my insurance and my part is now expected in on Monday I'm just going to keep what I have and have them reimburse me for gas. I did press for a Tesla loaner but she would only provide an Enterprise rental. The key as I said is if the part is *backordered*. Also someone that tweeted Musk several weeks ago who was also waiting for a quarter panel and told it was backordered until Sept 6th was told the same thing by Tesla. This is just an FYI for those that may benefit from this info (it would have helped me if I had known sooner since the guy that hit me didn't have insurance). There was no special circumstances in my case, I've never discussed my insurance situation with them, this was just something they offered to compensate for their crappy ability to provide parts for existing costomers. I'm not selling anything so believe it or not, all the same to me lol.
That is correct. I wouldn't expect to find this in writing, just be sure to bring it up with your Tesla Body Shop Advocate. It doesn't seem like they are keen to offer this unless you ask. I was offered $50 per day for a rental.
Until it's time for the DV lawsuit, at which point, your insurance company doesn't cover DV, theirs does.
I think you're correct. When I first posted, I didn't know they only do "light collision" repair. Now I know! Well, that sounds good on your situation. I hope your DV lawsuit (if you choose to do it) goes smoothly; get good DV lawyers and DV appraisers and DV consultants and whatnot. (DV=Diminished Value in the context of a car collision; my search for "DV lawyer" didn't work right, but "diminished value lawyer" came up with some results.)
Dear Tesla Friends,
In March 2015, we took delivery on our Model S. Best car we've ever owned.
In March 2016, we put our deposit down on a Model 3.
Finally, in August 2018, we took delivery of our Model 3 as our second car. All electric family (after trading in our 'almost' all electric volt, during normal usage).
One mile off the lot, with 6 miles on the ODO, a driver who just spaced out for a moment rear ended us while we were stopped in traffic. ~30-40mph, no brake application on the other drivers part.
I feel like we might have the lowest mileage M3 to be in an accident, but of course that's hard to say.
Pictures of some of the damage is attached. We escaped with no major injuries (a little bruised from the seat belts, but no airbag deployment).
The person who hit us went to the hospital, they were pretty shaken up, but will probably be ok in the end (though their car and pocketbook may not be...).
I'm already gathering my wits and resources for the looming fight with insurance. This ended up affecting 4 vehicles (hers, ours, and 2 up from us due to the force of the impact). It's unclear what limits she may have on her policy, but if it's the minimum for the state, or even average for the state, she will likely run dry.
Things I am concerned about, and if folks have thoughts, suggestions, or better yet, experiences (bonus points for being in the state of Maryland), I'd love to hear them.
1: Diminished value - BRAND NEW CAR, will never get to drive it actually new. Unlikely to be totaled. If the at-fault driver doesn't have enough insurance, that means requesting them to pay directly, or suing if they don't.
2: Damage repair times... (tesla parts... eep)
3: Car rental times - this is, less of an issue because we do have another car, and I work from home. But I do have places to go at times during the day, meetings, etc. Logistics aren't an issue here, it's just having to pay out of pocket if the other drivers limits are low, and 'my' insurance company only covers 30 days.
4: Loss of Use claims?
Ultimately, the good thing is that everyone is ok (or should be, I really think the woman who hit us will be alright). The Model 3 handled everything like a champ. The impact was greatly absorbed by the rear bumper, just as it should have been. The front of our car beat the crap out of the van in front of us, and took minimal damage (a small bumper crack and hood scrape).
I'm sad, pissed off, a little stressed, and just defeated after waiting for so long only to have what should have been the end of a journey, turn into the beginning of another thing I have to deal with.
Solidarity and all that, and thanks for reading.
So glad that you and your family are all ok. The damage done to your Tesla and the costs to repair it are much cheaper than ambulances or air evac flights. I lost my older brother to a traffic accident, and I’d happily trade my M3 for just a few hours with him. It’s a hassle dealing with insurance and everything, but the energy absorbed at 30/40 MPH is simply incredible. I’m so glad you’re all ok. Perspective!Dear Tesla Friends,
In March 2015, we took delivery on our Model S. Best car we've ever owned.
In March 2016, we put our deposit down on a Model 3.
Finally, in August 2018, we took delivery of our Model 3 as our second car. All electric family (after trading in our 'almost' all electric volt, during normal usage).
One mile off the lot, with 6 miles on the ODO, a driver who just spaced out for a moment rear ended us while we were stopped in traffic. ~30-40mph, no brake application on the other drivers part.
I feel like we might have the lowest mileage M3 to be in an accident, but of course that's hard to say.
Pictures of some of the damage is attached. We escaped with no major injuries (a little bruised from the seat belts, but no airbag deployment).
The person who hit us went to the hospital, they were pretty shaken up, but will probably be ok in the end (though their car and pocketbook may not be...).
I'm already gathering my wits and resources for the looming fight with insurance. This ended up affecting 4 vehicles (hers, ours, and 2 up from us due to the force of the impact). It's unclear what limits she may have on her policy, but if it's the minimum for the state, or even average for the state, she will likely run dry.
Things I am concerned about, and if folks have thoughts, suggestions, or better yet, experiences (bonus points for being in the state of Maryland), I'd love to hear them.
1: Diminished value - BRAND NEW CAR, will never get to drive it actually new. Unlikely to be totaled. If the at-fault driver doesn't have enough insurance, that means requesting them to pay directly, or suing if they don't.
2: Damage repair times... (tesla parts... eep)
3: Car rental times - this is, less of an issue because we do have another car, and I work from home. But I do have places to go at times during the day, meetings, etc. Logistics aren't an issue here, it's just having to pay out of pocket if the other drivers limits are low, and 'my' insurance company only covers 30 days.
4: Loss of Use claims?
Ultimately, the good thing is that everyone is ok (or should be, I really think the woman who hit us will be alright). The Model 3 handled everything like a champ. The impact was greatly absorbed by the rear bumper, just as it should have been. The front of our car beat the crap out of the van in front of us, and took minimal damage (a small bumper crack and hood scrape).
I'm sad, pissed off, a little stressed, and just defeated after waiting for so long only to have what should have been the end of a journey, turn into the beginning of another thing I have to deal with.
Solidarity and all that, and thanks for reading.
