Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register
  • The final cut of the 9th episode of the Tesla Motors Club Podcast, featuring Chad Schwitters, the former president of Plug In America, is now available. You can watch it now on YouTube or listen to it on all major podcast networks.

Model 3 creaking noise from below rear bench seat during sudden acceleration/deceleration

I took delivery in December 2021 and after a week I noticed a creaking sound coming from what I thought was the rear parcel shelf. It is most noticeable during initial acceleration from a complete stop and then when letting off the pedel. It's as if weight is shifting on an old spring mattress. The SC replaced the Mid Aero Shield thinking it was the source, and the noise went away for a week and came back. The mid aero shield is made out of compressed fabric so I didn't believe it was really the source.

Last night I spent some time investigating. I ended up removing the rear seat bench and found that the creaking was louder and clearly coming from that area on the passenger side. Maybe one of the 4 struts below the bench is coming loose. Has anyone had this issue? Ironically the loaner car I got also had the same problem but at the time I thought it was really the parcel shelf. I have another appointment with the SC scheduled now that the noise is back and I have a better idea of where it's coming from. *Also It's definitely not to be mistaken with the more commonly discussed creaking issue with the upper control arm ball joint.
 

Attachments

  • IMG_5405.jpg
    IMG_5405.jpg
    224.4 KB · Views: 588
  • Like
Reactions: Mr X
I'm having the exact same issue but I noticed that mine is on the driver's side rear. I also have a 2021 M3 and also took delivery in December. It was absolutely driving me in sane. Turns out when it's occurring, when I reach back to the door and "pinch" the outer panel of the storage compartment (on the door)... the rattle stops. There seems to be a gap between the outer plastic and the inner lining of the storage area on the door. See if this works for you too. Mine is still not fixed and waiting for Tesla to get back to me. The issue seems to be developing on the front passenger door too, noticeable when bass in turned up. So frustrating, but I hope this helps you. When Tesla confirms my suspicion, I'll be sure to let you know.
 
I'm having the exact same issue but I noticed that mine is on the driver's side rear. I also have a 2021 M3 and also took delivery in December. It was absolutely driving me in sane. Turns out when it's occurring, when I reach back to the door and "pinch" the outer panel of the storage compartment (on the door)... the rattle stops. There seems to be a gap between the outer plastic and the inner lining of the storage area on the door. See if this works for you too. Mine is still not fixed and waiting for Tesla to get back to me. The issue seems to be developing on the front passenger door too, noticeable when bass in turned up. So frustrating, but I hope this helps you. When Tesla confirms my suspicion, I'll be sure to let you know.

I've heard of the rattle that you describe, there are a couple of videos on youtube about it. That was definitely one of the areas that I checked, however for mine the creak is coming from under the seat. When I have the seat bench in place it is muffled, but as soon as I move the car with the seat bench disconnected and slid forward, the sound is crisp and loud.
Here is a video I just made of the creaking sound with the bench moved out of the way.
IMG_5409.MOV - OneDrive (live.com)

Oh, also for your door rattle, I've seen someone use foam weatherstrip tape between the door and plastic trim.
 
Last edited:

Dylantoy

New Member
Jan 21, 2021
1
1
CHINA
Wow Exactly the same issue bothers me. Thanks for figuring out the creaking resource.

I'd like to appoint a service to solve it. If you have any updates, please inform me. Thank you again!

I took delivery in December 2021 and after a week I noticed a creaking sound coming from what I thought was the rear parcel shelf. It is most noticeable during initial acceleration from a complete stop and then when letting off the pedel. It's as if weight is shifting on an old spring mattress. The SC replaced the Mid Aero Shield thinking it was the source, and the noise went away for a week and came back. The mid aero shield is made out of compressed fabric so I didn't believe it was really the source.

Last night I spent some time investigating. I ended up removing the rear seat bench and found that the creaking was louder and clearly coming from that area on the passenger side. Maybe one of the 4 struts below the bench is coming loose. Has anyone had this issue? Ironically the loaner car I got also had the same problem but at the time I thought it was really the parcel shelf. I have another appointment with the SC scheduled now that the noise is back and I have a better idea of where it's coming from. *Also It's definitely not to be mistaken with the more commonly discussed creaking issue with the upper control arm ball joint.
 
  • Like
Reactions: Devanish
Wow Exactly the same issue bothers me. Thanks for figuring out the creaking resource.

I'd like to appoint a service to solve it. If you have any updates, please inform me. Thank you again!
The car is still at the SC, but they have replaced the entire rear subframe and identified the noise as being related to a problem with a bushing. Apparently on the model 3 these particular bushings can't be replaced independently from the subframe. I should have it back tomorrow.
 
I'm having the exact same issue but I noticed that mine is on the driver's side rear. I also have a 2021 M3 and also took delivery in December. It was absolutely driving me in sane. Turns out when it's occurring, when I reach back to the door and "pinch" the outer panel of the storage compartment (on the door)... the rattle stops. There seems to be a gap between the outer plastic and the inner lining of the storage area on the door. See if this works for you too. Mine is still not fixed and waiting for Tesla to get back to me. The issue seems to be developing on the front passenger door too, noticeable when bass in turned up. So frustrating, but I hope this helps you. When Tesla confirms my suspicion, I'll be sure to let you know.
I have exactly the same annoying sound from the driver seat back!
 
At under a year old, my 2018 had a rear driver's suspension squeak when leaving from a full stop. Sounded like a creaky old floor board. Had SC look at it and they got rid of it by retorquing the suspension. Weird thing was they said it was routine maintenance and suspension should be re-torqued annually. They wanted to invoice me for couple hours labor.
 
The car is still at the SC, but they have replaced the entire rear subframe and identified the noise as being related to a problem with a bushing. Apparently on the model 3 these particular bushings can't be replaced independently from the subframe. I should have it back tomorrow.

Timely thread. I took the vehicle in for service two months ago and it came back with this damn noise. Of course they told me it was the brakes (which I knew was nonsense). I've been meaning to schedule a follow-up. Now I have something to point them.
 
  • Like
Reactions: Devanish
I finally got the car back today. It was "ready" on Friday but as usual for me, I went to pick it up and found things wrong in 5 seconds of looking at the car. They didn't re-attach the rear bumper correctly. *See Photo. And they left dirty hand smudge marks all over the white interior as well as dirt on my previously clean floor mats. I don't know why it's so difficult to just spend 2 minutes looking over your work when you're finished but apparently it's one of their hardest challenges to solve. So I picked up the car today after they kept it over the weekend to fix the bumper and "detail" it. I still had to wipe down the interior when I got home. The stains weren't even hard to remove but somehow they couldn't do it.

If your creaking noise is like mine (coming from the same place as opposed to the upper control arms. You should be able to hear it even louder if you unlatch the rear seat bench and slide it forward a bit, it's very easy. Here is a video on how to do that

So alas, after one week from drop off and return (Tuesday to Monday), the entire rear subframe was replaced and the creaking noise is gone. As I also had the exact same noise, reproducible under the exact same conditions on a 2019 PM3D loaner, I suspect this is not exactly an uncommon problem. Possibly and engineering defect? I still don't have an invoice to see the part #s but I will request it tomorrow if it doesn't show up in the app. I also requested they look into a ticking noise that comes out of the dash vent at regular intervals that vary based on fan speed, but didn't hear it. I'm not a complete masochist so I'm going to look into that myself instead of going back to the SC.
 

Attachments

  • IMG_5430.jpg
    IMG_5430.jpg
    245.7 KB · Views: 462
At under a year old, my 2018 had a rear driver's suspension squeak when leaving from a full stop. Sounded like a creaky old floor board. Had SC look at it and they got rid of it by retorquing the suspension. Weird thing was they said it was routine maintenance and suspension should be re-torqued annually. They wanted to invoice me for couple hours labor.

I would really love to see some Tesla documentation stating that it is routine maintenance. As far as I know there isn't even a maintenance schedule for the Model 3.
 
I would really love to see some Tesla documentation stating that it is routine maintenance. As far as I know there isn't even a maintenance schedule for the Model 3.


That's exactly the conversation I had with the service manager, lol. In the end they put it as "goodwill" but really it should have been under warranty. The fact they record some warranty items as goodwill is another bit of a sham but that's a whole different story. Anyways, the good part is that it's now a year or so after that suspension re-torque and the noise hasn't come back so I suspect some of the suspension components were just not torqued to spec on the production line. I am glad I had it all done prior to my lowering springs and sway bars otherwise I'm fairly confident they would have blamed it on that.
 
Hi Guys,
Just updating that on my Model 3 Performance I encounter the same issues!

I have an appointment to the SC on 11 August will update.
Good luck, be sure to test the car with the rear seat bench detached as you see in my photo, so you can hear the noise clearly. If you hear it, record and send in video to Tesla and turn your car in for service with the bench also detached so they hear it. You really can't rely on them to do the necessary investigation sometimes.
 
Good luck, be sure to test the car with the rear seat bench detached as you see in my photo, so you can hear the noise clearly. If you hear it, record and send in video to Tesla and turn your car in for service with the bench also detached so they hear it. You really can't rely on them to do the necessary investigation sometimes.
Of course! Trust me from past experience with them i definitely gonna explain and record and guide them as much as i can.
Im sure 100 percent if ill just come and leave the car they would say everything is normal. Attached the noise without the back seat even detached.

 
  • Like
Reactions: Devanish
Of course! Trust me from past experience with them i definitely gonna explain and record and guide them as much as i can.
Im sure 100 percent if ill just come and leave the car they would say everything is normal. Attached the noise without the back seat even detached.

I can hear your squeak sometimes, but there is also a bit of static noise throughout. I found that it was best to record it when you accelerate from 0 for about a second then let off. In a jerky manner. Here is my video incase you missed it. squeak video
 
  • Like
Reactions: priest777

Products we're discussing on TMC...

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top