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Model 3 Delivery and Break in (Same Day)

ramssva

Member
May 10, 2019
9
11
Irvine CA
Well, i joined both clubs on the same day, Tesla Owner and Tesla owners whose rear quarter window in broken all happened less than 24 hours of delivery. I am from Socal CA . Anyone with similar experience in this area, please provide any information that would be useful to fix it faster.The next available appointment in Costa mesa service center is June 4th . Also does tesla service centers repair this damage? , How much does it cost?, depending on the cost thinking whether to file a claim or fix it with my own cost.
 

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SMAlset

Well-Known Member
Mar 4, 2017
9,251
10,124
SF Bay Area
Feel for you. I do know that it would fall under your comprehensive insurance (vandalism) and likely be covered under it. Not sure about deductibles applying.

When I clicked on your thread title was expecting this to be another SF bay area break in. Guess southern Calif is getting just as bad. Assume they flipped the seat? Did you have anything taken? Might want to make it a policy if you can to leave your seats down so an empty trunk is visible to them. It kills me to drive like that but since we had our MS broken into same way in 2017 I've been doing it since getting my Model 3. Know the hassle of getting it fixed and really bad if it's raining during that time. Sentry Mode is a deterent but even with it on no guaranty they will see it flashing on the screen and won't break in first and then set it off.

Any chance you had Sentry Mode turned on even if you didn't have a flash drive yet?
 

ramssva

Member
May 10, 2019
9
11
Irvine CA
Feel for you. I do know that it would fall under your comprehensive insurance (vandalism) and likely be covered under it. Not sure about deductibles applying.

When I clicked on your thread title was expecting this to be another SF bay area break in. Guess southern Calif is getting just as bad. Assume they flipped the seat? Did you have anything taken? Might want to make it a policy if you can to leave your seats down so an empty trunk is visible to them. It kills me to drive like that but since we had our MS broken into same way in 2017 I've been doing it since getting my Model 3. Know the hassle of getting it fixed and really bad if it's raining during that time. Sentry Mode is a deterent but even with it on no guaranty they will see it flashing on the screen and won't break in first and then set it off.

Any chance you had Sentry Mode turned on even if you didn't have a flash drive yet?

Yes, they flipped the seats, nothing was there to be taken, actually i didn't even get a chance to open the trunk yet. Delivery and break in happened in less than 24 hours. I guess i will be driving my car with seats folded down from now on.. I did not turn on the sentry mode.
 

JFChenger

Member
Apr 14, 2019
107
113
Windy City
Sorry to see this happened to you OP. Pain will lessen over time but the the enjoyment of the car will last a hell a lot longer.

Did you get an alarm notification on your phone App when it happened?

Tesla really needs to build a cloud based Ring/Nest style security footage service on top of Sentry Mode. It'd be a significant revenue generator with minimal CapEx on the R&D side.
 
Sorry to see this happened to you OP. Pain will lessen over time but the the enjoyment of the car will last a hell a lot longer.

Did you get an alarm notification on your phone App when it happened?

Tesla really needs to build a cloud based Ring/Nest style security footage service on top of Sentry Mode. It'd be a significant revenue generator with minimal CapEx on the R&D side.

I did not get any notification, probably since sentry was in OFF state. I got to know that tesla introduced advanced theft protection for Model S & X , i hope they one day introduce to Model 3 as well.

Model S Enhanced Anti-theft
 

MXWing

Well-Known Member
Supporting Member
Oct 13, 2016
7,649
23,038
USA
Well, i joined both clubs on the same day, Tesla Owner and Tesla owners whose rear quarter window in broken all happened less than 24 hours of delivery. I am from Socal CA . Anyone with similar experience in this area, please provide any information that would be useful to fix it faster.The next available appointment in Costa mesa service center is June 4th . Also does tesla service centers repair this damage? , How much does it cost?, depending on the cost thinking whether to file a claim or fix it with my own cost.

I am so very sorry.

That is very brazen and in broad daylight at a high traffic area.

I don’t think Tesla fixes these anymore but you will want to contact your insurance and see what your policy is.

You can have a low deductible for glass coverage setup.

For defensive measures I would suggest you install a blackvue. It’s not free like sentry but it’s visible. Thief would have seen it and I believe it’s a good deterrent.
 
Well, i joined both clubs on the same day, Tesla Owner and Tesla owners whose rear quarter window in broken all happened less than 24 hours of delivery. I am from Socal CA . Anyone with similar experience in this area, please provide any information that would be useful to fix it faster.The next available appointment in Costa mesa service center is June 4th . Also does tesla service centers repair this damage? , How much does it cost?, depending on the cost thinking whether to file a claim or fix it with my own cost.

wow that sucks. I made it a habit of turning on sentry mode whenever I am parked outside of my garage. Is that the Marketplace by any chance?
 

Stanwood Steve

2018 Performance Model 3
Mar 30, 2019
140
191
Stanwood, WA
Really sorry to hear this. I can't imagine how frustrating that must be. Not that it will likely make any difference, but I purchased and installed one of the "Sentry Mode Activated - Cameras Recording Activity" stickers that mounts on the inside of small window that hopefully will deter someone from doing this. I installed it on the passenger side which I heard was the most likely side to be broken into - I see yours was the driver's side. Maybe I'll invest in another one...
 
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mswlogo

Well-Known Member
Aug 27, 2018
6,248
5,380
MA, NH
Really sorry to hear this. I can't imagine how frustrating that must be. Not that it will likely make any difference, but I purchased and installed one of the "Sentry Mode Activated - Cameras Recording Activity" stickers that mounts on the inside of small window that hopefully will deter someone from doing this. I installed it on the passenger side which I heard was the most likely side to be broken into - I see yours was the driver's side. Maybe I'll invest in another one...

How about a sticker that says there is nothing in the trunk ;)
 

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